N4440 System Transformation Weeks 6-7
Quality UPDATED QUESTIONS AND
CORRECT ANSWERS
Which of the following is not one of the 6 elements of a culture of quality?
A. Sustainable
B. Equitable
C. Efficient
D. Safe - correct answer a -- the 6 elements are safe, effective, patient-centered, efficient,
timely, and equitable
A nurse is wondering how they can become involved in quality improvement in her facility. Which of
the following is a way nurses can become involved in quality?
A. Dismissing when quality standards are not up to par
B. Gathering information from patients about quality gaps present in the facility
C. Quality improvement only occurs in larger-scale settings, not in unit-based hospitals
D. Nurses usually do not have the influence or collective power to change quality standards - correct
answer b
Select the best phrase that describes the active collaboration with patients and their families at the
unit, organization, and system levels to capitalize on their experiences to improve care delivery
A. Quality team building
B. Quality improvement
C. Patient-centered care
D. Patient engagement - correct answer d
Which of the following best reflects the guiding principles of the health quality ontario patient
engagement framework?
A. Cost-effective, improved outcomes, respect
B. Population health, patient experience, reducing costs
C. Comprehensive, universal, portable
, D. Partnership, transparency, learning - correct answer d -- the hqo patient engagement
framework is based on principles of partnership, learning, empowerment, transparency,
responsiveness, and respect
The patient and family advisory council (pfac) created standards to improve communication, safety,
and reduce risks at the bedside. Which of the following is not one of their standards?
A. Wearing id badges at the chest level
B. Purposeful rounds done every 4 hours
C. Having bedside whiteboards updated every shift
D. Patient-led feedback forums - correct answer b -- purposeful rounding done hourly
How are the goals of quality and patient safety linked to enhance overall care?
A. Quality improves only when patient safety is addressed
B. Patient safety goals are achieved by lowering the standards to make them easier to achieve, which
also enhances quality
C. Quality improvement aims to raise the overall quality and patient safety raises the standards that
constitute safety
D. Patient safety aims to raise the floor and quality improvement lowers the ceiling - correct
answer c
An inherent part of achieving quality care is to manage risks associated with patient care. What is the
goal of risk management?
A. To prevent litigation against the healthcare organization
B. To create a reporting system to identify staff who practice unsafely
C. To prevent harm and promote patient and staff safety
D. To decrease the risk of harm to nurses - correct answer c
A patient is going into surgery for a left leg amputation. The patient comes out, and their right leg was
accidentally amputated. Which kind of risk event is this?
A. Never event
B. Sentinel event
C. Near miss
D. An unreportable error - correct answer a
Quality UPDATED QUESTIONS AND
CORRECT ANSWERS
Which of the following is not one of the 6 elements of a culture of quality?
A. Sustainable
B. Equitable
C. Efficient
D. Safe - correct answer a -- the 6 elements are safe, effective, patient-centered, efficient,
timely, and equitable
A nurse is wondering how they can become involved in quality improvement in her facility. Which of
the following is a way nurses can become involved in quality?
A. Dismissing when quality standards are not up to par
B. Gathering information from patients about quality gaps present in the facility
C. Quality improvement only occurs in larger-scale settings, not in unit-based hospitals
D. Nurses usually do not have the influence or collective power to change quality standards - correct
answer b
Select the best phrase that describes the active collaboration with patients and their families at the
unit, organization, and system levels to capitalize on their experiences to improve care delivery
A. Quality team building
B. Quality improvement
C. Patient-centered care
D. Patient engagement - correct answer d
Which of the following best reflects the guiding principles of the health quality ontario patient
engagement framework?
A. Cost-effective, improved outcomes, respect
B. Population health, patient experience, reducing costs
C. Comprehensive, universal, portable
, D. Partnership, transparency, learning - correct answer d -- the hqo patient engagement
framework is based on principles of partnership, learning, empowerment, transparency,
responsiveness, and respect
The patient and family advisory council (pfac) created standards to improve communication, safety,
and reduce risks at the bedside. Which of the following is not one of their standards?
A. Wearing id badges at the chest level
B. Purposeful rounds done every 4 hours
C. Having bedside whiteboards updated every shift
D. Patient-led feedback forums - correct answer b -- purposeful rounding done hourly
How are the goals of quality and patient safety linked to enhance overall care?
A. Quality improves only when patient safety is addressed
B. Patient safety goals are achieved by lowering the standards to make them easier to achieve, which
also enhances quality
C. Quality improvement aims to raise the overall quality and patient safety raises the standards that
constitute safety
D. Patient safety aims to raise the floor and quality improvement lowers the ceiling - correct
answer c
An inherent part of achieving quality care is to manage risks associated with patient care. What is the
goal of risk management?
A. To prevent litigation against the healthcare organization
B. To create a reporting system to identify staff who practice unsafely
C. To prevent harm and promote patient and staff safety
D. To decrease the risk of harm to nurses - correct answer c
A patient is going into surgery for a left leg amputation. The patient comes out, and their right leg was
accidentally amputated. Which kind of risk event is this?
A. Never event
B. Sentinel event
C. Near miss
D. An unreportable error - correct answer a
