2026/2027 | 100% Verified A+ | Key Areas
• Which of the following is NOT a risk issue for healthcare? -✓✓Mostly female staff
• Which of the following is usually at the top of the organizational chart? -✓✓Board of
Directors
• Which of the following statements best describes employees? -✓✓All staff directly
employed by the facility
• Security uses senior management's endorsement to build what kind of program? -
✓✓Strong and effective
• How should friendships and interpersonal relationships between security officers and
staff members from other departments be treated? (begin chapter 2) -✓✓Encouraged,
but security staff educated about ethics and avoiding favoritism.
• Which of the following allows a department to assess its cost effectiveness within an
organization? -✓✓Benchmarking
• What should the most primary overriding concern of any security department be? -
✓✓The safety and well-being of anyone in the facility.
• Which of the following are skills a security professional should have and use at all
times? -✓✓All of the above (Good observation skills, good comm skills, tolerance)
• Why are vendors potentially a high security risk to a healthcare facility? -✓✓Vendors
often have access to sensitive areas yet staff of the healthcare organization may know
very little about vendors' backgrounds.
• In the patient and family centered care philosophy, who determines which individuals
are part of the patient's family? -✓✓The patient, provided he or she is developmentally
mature and competent to do so.
• Which of the following is NOT an example of an external customer? (begin chapter 3) -
✓✓Employees
• Which of the following does NOT help the security uniform communicate an
appropriate message to the public? -✓✓Wearing the uniform shirt untucked.
• Which of the following is NOT an example of undesirable behavior and demeanor in a
security officer? -✓✓Confidence