EPIC Training COMPLETE (2026) EXAM TEST WITH
LATEST UPDATED (QUESTIONS AND ANSWERS) already
passed!!
What are the appropriate forms of primary photo ID
DL, passport, military ID, state ID
Who is responsible for any balance not covered by insurance
Guarantor
What is the correct occurrence code for an auto accident that occurred in an at-fault state
01
What is the correct occurrence code to use when registering a Workers comp encounter
04
What term is associated with pa"ent privacy and the electronic submission of claims
HIPAA
Two pa"ents can be linked to the same guarantor account
True
You can use the temporary address to make sure a pt's bills are sent to an address other than
their home address
False
What is the purpose of EMTALA
To ensure that pa"ents who either present for treatment in the emergency room or in ac"ve
labor are treated regardless of their ability to pay for the service
What makes up the Serve for Be.er model
Empathy, Quality, Experience, Completeness
What are the Conifer core models
Service, Integrity, Unity, Respect
Key components to verify pa"ent benefits
, Copayment for procedure, coinsurance for procedure, policy effec"ve, covered benefit
Informing a pt of how long the registra"on process will take falls under which AIDET
fundamental
Dura"on
Which ways can you help to keep PHI private
log off/lock computers screens when not in use, shred documents containing PHI, lock file
cabinets and drawers when PHI is present, Avoid discussing sensi"ve informa"on in public
A pa"ent presents to the facility for services. He is covered by his own Cigna insurance that he
has through his job, and he also has BCBS coverage through his wife's employer. Which
insurance is primary and why
Cigna, because of the subscriber/insured rule
What is the Birthday Rule
The parent whose birthday comes first in the year has the primary insurance
What is a copay
A fixed amount to be paid each "me the pa"ent receives services
What is an Advanced Direc"ve
A legal document in the form of a living will or a DPOA sta"ng the pa"ent's wishes or designates
someone to make healthcare decisions if the pa"ent cannot communicate
Ge;ng our pt's need to know informa"on, falls under which step of the Registra"on Roadmap
Gathering the basics
The primary purpose of the MSPQ is to determine
whether or not another insurance is primary to medicare
George is registering a pt who presents with both a medicare and a medicare replacement plan.
He ______________ enter both medicare and the replacement plan
should not
When registering a pa"ent with insurance coverage, the pa"ent's name on the claim form must
match the name of the pa"ent with the insurance company
True
LATEST UPDATED (QUESTIONS AND ANSWERS) already
passed!!
What are the appropriate forms of primary photo ID
DL, passport, military ID, state ID
Who is responsible for any balance not covered by insurance
Guarantor
What is the correct occurrence code for an auto accident that occurred in an at-fault state
01
What is the correct occurrence code to use when registering a Workers comp encounter
04
What term is associated with pa"ent privacy and the electronic submission of claims
HIPAA
Two pa"ents can be linked to the same guarantor account
True
You can use the temporary address to make sure a pt's bills are sent to an address other than
their home address
False
What is the purpose of EMTALA
To ensure that pa"ents who either present for treatment in the emergency room or in ac"ve
labor are treated regardless of their ability to pay for the service
What makes up the Serve for Be.er model
Empathy, Quality, Experience, Completeness
What are the Conifer core models
Service, Integrity, Unity, Respect
Key components to verify pa"ent benefits
, Copayment for procedure, coinsurance for procedure, policy effec"ve, covered benefit
Informing a pt of how long the registra"on process will take falls under which AIDET
fundamental
Dura"on
Which ways can you help to keep PHI private
log off/lock computers screens when not in use, shred documents containing PHI, lock file
cabinets and drawers when PHI is present, Avoid discussing sensi"ve informa"on in public
A pa"ent presents to the facility for services. He is covered by his own Cigna insurance that he
has through his job, and he also has BCBS coverage through his wife's employer. Which
insurance is primary and why
Cigna, because of the subscriber/insured rule
What is the Birthday Rule
The parent whose birthday comes first in the year has the primary insurance
What is a copay
A fixed amount to be paid each "me the pa"ent receives services
What is an Advanced Direc"ve
A legal document in the form of a living will or a DPOA sta"ng the pa"ent's wishes or designates
someone to make healthcare decisions if the pa"ent cannot communicate
Ge;ng our pt's need to know informa"on, falls under which step of the Registra"on Roadmap
Gathering the basics
The primary purpose of the MSPQ is to determine
whether or not another insurance is primary to medicare
George is registering a pt who presents with both a medicare and a medicare replacement plan.
He ______________ enter both medicare and the replacement plan
should not
When registering a pa"ent with insurance coverage, the pa"ent's name on the claim form must
match the name of the pa"ent with the insurance company
True
