PMT 105 RISK COMMUNICATION QUESTIONS AND ANSWERS

PMT 105 RISK COMMUNICATION QUESTIONS AND
ANSWERS

Four steps in the communication process - Answers - 1. Sender formulates message
2. Receiver hears message
3. Receiver decodes message
4. Receives provides feedback

Delivery techniques - Answers - 1. Articulation
2. Speaking clearly
3. Rate of speech
4. Inflection
5. Force
6. VEGA
7. Grammar
8. Question

What is the normal rate of delivery? - Answers - 125-150 words per minute

What is Force? - Answers - Vitality, Strength, and Conviction

What does VEGA stand for? - Answers - 1. Voice
2. Eye contact
3. Gestures
4. Attitude

How long should you make and maintain eye contact for? - Answers - 3-5 seconds

What is the most important instructor trait? - Answers - Attitude

What is the most influential instructor trait? - Answers - Eye contact

What is the purpose of asking questions? - Answers - To stimulate the students
thoughts

Oral question types - Answers - 1. Factual
2. Thought provoking
3. Interest arousing
4. Multiple answer
5. Yes/no
6. Leading
7. Canvassing
8. Reverse
9. Redirected