Questions & Answers (Grade A+)
A tool often used to continually evaluate your care is called
________________ -
correct answer ✅CQI
_____________________is the process of assessing current
practices and looking for ways to create ongoing improvement, thus
reducing the chance of a problem arising in the first place. -
correct answer ✅CQI
CQI stands for _______________________. -
correct answer ✅Continuous Quality Improvement
What is the primary goal of Continuous Quality Improvement (CQI)
in an EMS system?
A) To ensure that all patients receive the highest level of care
without considering costs
B) To identify and correct deficiencies in patient care and system
performance through ongoing assessment and feedback
C) To reduce the number of calls an EMS agency responds to in a
given time period
D) To increase the response time for emergency calls -
correct answer ✅B
,Platinum Planner Set Full Exam
Questions & Answers (Grade A+)
Which of the following is an example of a CQI method used to
assess and improve EMS performance?
A) Waiting until a major issue occurs and addressing it during the
annual review
B) Conducting a patient care audit, reviewing run reports, and
identifying potential areas for improvement
C) Ignoring minor mistakes and focusing only on major errors
D) Issuing new protocols without reviewing past performance -
correct answer ✅B
In the CQI process, feedback is crucial. Which of the following best
describes how feedback is used in CQI?
A) Feedback is only given to paramedics after a major complaint
from a patient is filed
B) Feedback is used to identify areas where EMS personnel are
excelling, and areas where improvement is needed to enhance
patient care and system efficiency
C) Feedback is only useful for correcting errors after an incident has
occurred
,Platinum Planner Set Full Exam
Questions & Answers (Grade A+)
D) Feedback is only given to the medical director and not shared
with the team -
correct answer ✅B
True or False: CQI should not be a punitive (punishment) tool, bust
as a constructive tool for continuous improvement -
correct answer ✅True
A system of internal and external reviews and audits of all aspects
of an Ems system is called __________________. -
correct answer ✅CQI
The main goal of any CQI program is to:
A.)promptly correct any problems once they are identified.
B.) identify and remove paramedics who are not competent.
C.)revamp protocols based on the current standards of care.
D.) assess for ongoing improvement before a problem arises. -
correct answer ✅D
A CQI program should primarily focus on:
A.) modifying protocols as needed.
, Platinum Planner Set Full Exam
Questions & Answers (Grade A+)
B.) improving patient care delivery.
C.) identifying incompetent medics.
D.) reviewing all patient care reports. -
correct answer ✅B
Possible stress points in the day-to-day operations of the EMS
system that would likely be identified by a comprehensive CQI
program include all of the following, EXCEPT:
A.) personal finance issues.
B.) receiving facility issues.
C.) medical direction issues.
D.) education and training issues. -
correct answer ✅A
Which of the following statements regarding the EMT is correct?
A.) Manual defibrillation is a skill that all EMTs are required to learn
and perform.
B.) In some states, EMTs are trained in advanced airway
management and IV therapy.
C.) There are far more certified paramedics in the United States
than there are EMTs.