AIC 30 REVIEW 2026 ACTUAL
QUESTIONS WITH VERIFIED
ANSWERS.
1. Setting (in which claim negotiations are carried out) - correct
answer-one of the most significant negotiation variables that
can affect claim representatives
2. Consumer regulation - correct answer-creates legal duties
for insurers
3. Reservation of rights letter - correct answer-used to avoid
waiver and estoppel
4. Internet can facilitate inspection of loss by - correct answer-
contacting a local rep who can inspect and report on damage
5. Leased motor vehicles - correct answer-excess mileage on a
leased vehicle can result in fees which has contributed to the
increasingly common type of fraudulent claim of claiming the
car was stolen
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6. Excess liability and claim denial - correct answer-are
generally what bad faith claims arise from
7. Calling and questioning witnesses - correct answer-the
introduction of evidence in a civil court case
8. EUO - correct answer-valuable tool when the insured in
suspected of submitting a fraudulent claim
9. Excess verdict - correct answer-important factor in evaluating
an insurer's potential for bad faith for failure to settle is the
likelihood or foreseeability of an
10. Claimant's need for money determines - correct answer-
how the claim rep should approach negotiation
11. Punitive damages - correct answer-courts usually require
insurer behavior that is worse than ordinary wrongdoing,
such as malicious, fraudulent or oppressive behavior