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1. Centers of Excellence a team, a shared facility or an entity that provides
lead-
ership, best practices, research, support, or
training for a focus area.
2. Corporate Governance System of rules, practices, and processes which an
or-
ganization controls & directs itself.
3. Attrition number of employees who leave the organization
4. Retention number of employees that the organization retains
5. Return on Investment (ROI) o Key measurement that compares the time and re-
sources invested into the training and the
outcomes of the same after the training has
been implemented.
6. Affordable Care Act (ACA) o Mandates employers with 50 or more full-time
equiv-
alent employees otter attordable health insurance
to their employees
(2010)
7. American with Disabilities o Civil rights law that prohibits discrimination
Act (ADA) against individuals with disabilities in all areas
of public life, including jobs, schools,
transportation, and all public and private places
that are open to the general public.
o A person with a disability is someone who:
§ has a physical or mental impairment that
substantially limits one or more major life
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activities
§ has a history or record of such an
impairment (such as cancer that is in
remission)
§ is perceived by others as having such an
impairment (such as a person who has
scars from a severe burn)
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1990
8. Age Discrimination in o Forbids age discrimination against
Employment Act (ADEA) people who are 40 and older.
o Applies to companies with 20+
employees and pro- hibits discrimination in
employment decisions.
Also protects individuals who oppose or report age
discrimination.
o Not illegal for employer or covered entity
to favor an older worker over a younger one,
even if both workers are 40 and older
(1967)
9. Child Labor Laws o Federal child labor laws, authorized by the Fair
Labor Standards Act of 1983 (FLSA), were
enacted to ensure that when young people work,
the work is safe & does not jeopardize their
health, well-being, or educational opportunities.
1983
10. Consolidated Omnibus
Budget Reconciliation Act 11.
(COBRA)
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o Gives workers & their families who lose
health bene- fits the right to choose to
continue group health ben- efits provided
by their group health plan for a limited
period of time under certain circumstances
such as voluntary or involuntary job loss,
reduction in the hours worked, transition
between jobs, death, divorce, and other
life events.
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