BSNC 2055 Final Exam | Most Recent Exam Actual Complete
Real Exam Questions And Correct Answers (Verified Answers)
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what are 5 potential consequences of incivility?
1. fear of reporting
2. avoidance
3. isolation
4. lack of support and respect
5. organizational chaos
what is bullying?
repeated, intentionally harmful, often mixed with power
is bullying often random or is it targeted?
targeted
what is a type of harassment of violence and can be treated as an offense
and lead to disciplinary action?
bullyinh
,silent treatment/avoiding contact/not replying is an example of what type
of incivility?
direct passive incivility
insulting/yelling is an example of what type of incivility?
direct active incivility
sending cold, non-verbal messages or cues is an example of what type of
incivility?
direct active incivility
verbally and/or physically assaulting someone is an example of what type
incivility?
direct active incivility
not being interested in clarifying errors is an example of what type of
incivility?
indirect passive incivility
,propagating lies/rumors/gossip is an example of what type of incivility?
indirect active incivility
influencing others to stop talking to another co-worker is an example of
what type of incivility?
indirect passive incivility
staling office resources is an example of what type of incivility?
indirect active incivility
, what are the different types of incivility?
1. direct
2. indirect
3. active
4. passive
what does DESC stand for?
1. describe
2. express
3. specify
4. consequences
what does the D in DESC stand for and what does it mean?
describe: summarize the behavior you encountered
what does the E in DESC stand for and what does it mean?
express: how did it make you feel? use "I" statements
what does the S in DESC stand for and what does it mean?
specify: what outcome/behavior are you hoping for
what does the C in DESC stand for and what does it mean?
consequences: positives and negatives
Real Exam Questions And Correct Answers (Verified Answers)
Already Graded A+ |Guaranteed Success!! Newest Exam | Just
Released!!
what are 5 potential consequences of incivility?
1. fear of reporting
2. avoidance
3. isolation
4. lack of support and respect
5. organizational chaos
what is bullying?
repeated, intentionally harmful, often mixed with power
is bullying often random or is it targeted?
targeted
what is a type of harassment of violence and can be treated as an offense
and lead to disciplinary action?
bullyinh
,silent treatment/avoiding contact/not replying is an example of what type
of incivility?
direct passive incivility
insulting/yelling is an example of what type of incivility?
direct active incivility
sending cold, non-verbal messages or cues is an example of what type of
incivility?
direct active incivility
verbally and/or physically assaulting someone is an example of what type
incivility?
direct active incivility
not being interested in clarifying errors is an example of what type of
incivility?
indirect passive incivility
,propagating lies/rumors/gossip is an example of what type of incivility?
indirect active incivility
influencing others to stop talking to another co-worker is an example of
what type of incivility?
indirect passive incivility
staling office resources is an example of what type of incivility?
indirect active incivility
, what are the different types of incivility?
1. direct
2. indirect
3. active
4. passive
what does DESC stand for?
1. describe
2. express
3. specify
4. consequences
what does the D in DESC stand for and what does it mean?
describe: summarize the behavior you encountered
what does the E in DESC stand for and what does it mean?
express: how did it make you feel? use "I" statements
what does the S in DESC stand for and what does it mean?
specify: what outcome/behavior are you hoping for
what does the C in DESC stand for and what does it mean?
consequences: positives and negatives
