Business Management - PHR Certification Test with all
Correct & 100% Verified Answers |Latest Version |
Already Graded A+
V.U.C.A. ✔Correct Answer-is an acronym that stands for volatility, uncertainty, complexity and
ambiguity, a combination of qualities that, taken together, characterize the nature of some
difficult conditions and situations.
Volatility ✔Correct Answer-Indicates how much and how quickly the value of an investment,
market, or market sector changes.
Ambiguity ✔Correct Answer-is manifested in a lack of clarity and the difficulty of
understanding exactly what the situation is.
Strategic Human Resource Management ✔Correct Answer-is the long-term integration of HR
strategies with organizational goals.
Operational Human Resources ✔Correct Answer-work related to running the core business,
such as payroll, hiring, disciplining employees, and other tasks relating to day-to-day operations
(typical for PHR-level professional).
Ethics Policy ✔Correct Answer-are guidelines for all employees of a company to do the right
thing and behave at high standards at all times.
What should an employee handbook contain? ✔Correct Answer-1) Your company's history,
mission, vision and goals
2) Your company's core values and culture
3) Human resources and legal information related to employment
4) Your company's policies
5) Employee benefits and perks
Workers' Comp Aggregate Report ✔Correct Answer-collects a wide variety of workers'
compensation insurance information from insurers.
Utilization Report ✔Correct Answer-is a report to help monitor the workload of your
employees.
Injury and Illness Prevention Program (IIPP) ✔Correct Answer-is an important written
workplace safety program containing information on responsibility, communication,
compliance, record keeping, hazardous situations, etc.
, Workforce Analytics ✔Correct Answer-growing in popularity as a tool that employers use to
gather data on a macro level about the workforce.
Functions of Sales vs. Marketing Department ✔Correct Answer-The sales function serves as
the near-term need of the customer. The marketing function serves the long-term goals of
placement, product, price, and promotion.
A Code or Statement of Conduct ✔Correct Answer-Can serve many purposes. It may serve to
define proper behavior when there is conflict of interest in an ethics policy. It may also describe
expected standards of behavior in both the employee handbook and the IIPP.
Change Management ✔Correct Answer-A critical process used to effectively manage the
change required to implement STRATEGIC initiatives.
Authoritarian and Transformational ✔Correct Answer-Management/leadership styles, NOT
strategies.
Risk Management ✔Correct Answer-is the practice of FORECASTING and RESPONDING to risks
facing an organization.
Workforce Expansion ✔Correct Answer-As a STRUCTURAL change is often the result of
business growth or decline (i.e. opening a second facility while keeping headquarters in the
same location).
Cost Per Hire (CPH) Metric ✔Correct Answer-Is useful when needing to calculate the true cost
associated with recruiting and selection (i.e. advertising, labor rates to screen resume and
interview candidates, costs for pre-employment testing, and administrative costs associates
with hiring).
Reengineering ✔Correct Answer-The fundamental rethinking and radical redesign of business
processes to achieve dramatic improvements in critical measures of performance, such as cost,
quality, service, and speed.
Corporate vs. Organizational Restructuring ✔Correct Answer-Corporate Restructuring is the
process of reorganizing your financial and organizational resources in response to internal or
external pressures or change.
Organizational restructuring involves changes to jobs: what they do, how many there are, where
they are located and how they work.
Replacement Cost ✔Correct Answer-is the price that an entity would pay to replace an
existing asset at current market prices with a similar asset.
Accession Rate ✔Correct Answer-# New Employees / Total # of Employees
Correct & 100% Verified Answers |Latest Version |
Already Graded A+
V.U.C.A. ✔Correct Answer-is an acronym that stands for volatility, uncertainty, complexity and
ambiguity, a combination of qualities that, taken together, characterize the nature of some
difficult conditions and situations.
Volatility ✔Correct Answer-Indicates how much and how quickly the value of an investment,
market, or market sector changes.
Ambiguity ✔Correct Answer-is manifested in a lack of clarity and the difficulty of
understanding exactly what the situation is.
Strategic Human Resource Management ✔Correct Answer-is the long-term integration of HR
strategies with organizational goals.
Operational Human Resources ✔Correct Answer-work related to running the core business,
such as payroll, hiring, disciplining employees, and other tasks relating to day-to-day operations
(typical for PHR-level professional).
Ethics Policy ✔Correct Answer-are guidelines for all employees of a company to do the right
thing and behave at high standards at all times.
What should an employee handbook contain? ✔Correct Answer-1) Your company's history,
mission, vision and goals
2) Your company's core values and culture
3) Human resources and legal information related to employment
4) Your company's policies
5) Employee benefits and perks
Workers' Comp Aggregate Report ✔Correct Answer-collects a wide variety of workers'
compensation insurance information from insurers.
Utilization Report ✔Correct Answer-is a report to help monitor the workload of your
employees.
Injury and Illness Prevention Program (IIPP) ✔Correct Answer-is an important written
workplace safety program containing information on responsibility, communication,
compliance, record keeping, hazardous situations, etc.
, Workforce Analytics ✔Correct Answer-growing in popularity as a tool that employers use to
gather data on a macro level about the workforce.
Functions of Sales vs. Marketing Department ✔Correct Answer-The sales function serves as
the near-term need of the customer. The marketing function serves the long-term goals of
placement, product, price, and promotion.
A Code or Statement of Conduct ✔Correct Answer-Can serve many purposes. It may serve to
define proper behavior when there is conflict of interest in an ethics policy. It may also describe
expected standards of behavior in both the employee handbook and the IIPP.
Change Management ✔Correct Answer-A critical process used to effectively manage the
change required to implement STRATEGIC initiatives.
Authoritarian and Transformational ✔Correct Answer-Management/leadership styles, NOT
strategies.
Risk Management ✔Correct Answer-is the practice of FORECASTING and RESPONDING to risks
facing an organization.
Workforce Expansion ✔Correct Answer-As a STRUCTURAL change is often the result of
business growth or decline (i.e. opening a second facility while keeping headquarters in the
same location).
Cost Per Hire (CPH) Metric ✔Correct Answer-Is useful when needing to calculate the true cost
associated with recruiting and selection (i.e. advertising, labor rates to screen resume and
interview candidates, costs for pre-employment testing, and administrative costs associates
with hiring).
Reengineering ✔Correct Answer-The fundamental rethinking and radical redesign of business
processes to achieve dramatic improvements in critical measures of performance, such as cost,
quality, service, and speed.
Corporate vs. Organizational Restructuring ✔Correct Answer-Corporate Restructuring is the
process of reorganizing your financial and organizational resources in response to internal or
external pressures or change.
Organizational restructuring involves changes to jobs: what they do, how many there are, where
they are located and how they work.
Replacement Cost ✔Correct Answer-is the price that an entity would pay to replace an
existing asset at current market prices with a similar asset.
Accession Rate ✔Correct Answer-# New Employees / Total # of Employees
