PHR Learning and Development Test with all Correct &
100% Verified Answers |Latest Update |Guaranteed to
Pass
________________ is one of several learning organization characteristics.
A: An assessment center
B: Massed practice
C: Systems thinking
D: Programmed instruction ✔Correct Answer-C: Systems thinking
Learning organization characteristics include...
Systems thinking
Personal mastery
Mental models
Building a shared vision
Team learning
Which of the following should be included in a supervisory training program?
A: Conflict management
B: Budgeting
C: Rotation through various divisions
D: Internal controls ✔Correct Answer-A: Conflict management
Additional training may include...
Effective management skills
Financial analysis
Business basics
Technology management
Decision-making skills
Team building
Influence and negotiating skills
Communication skills
Time management
Interview skills
Delegation
Planning
Motivation skills
, In the evaluation phase, the _________________ evaluation method focuses on how well the
training resulted in learning new skills and competencies.
A: Reaction
B: Learning
C: Behavior
D: Results ✔Correct Answer-B: Learning
Which of the following factors can adversely affect transfer of training?
A: The trainer's expertise
B: A lack of job reinforcement
C: The subject of training
D: None of the above ✔Correct Answer-B: A lack of job reinforcement
A ________________ learning curve begins slowly, with smaller learning increments, but
increases in pace and with larger increments as learning continues.
A: Positively accelerating
B: Negatively accelerating
C: S-shaped
D: Plateau ✔Correct Answer-A: Positively accelerating
The most common reason for the failure of organizational-change initiatives is which of the
following?
A: The strategic plan was not communicated to employees
B: Organization leaders did not support the change
C: No training system was in place
D: Employees were not prepared for the change ✔Correct Answer-D: Employees were not
prepared for the change
Employees need time to prepare and assimilate the reasons for the change
The best-quality tool to use for gathering information about a specific problem is which of the
following?
A: A Pareto chart
B: An Ishikawa diagram
C: A satisfaction chart
D: A histogram ✔Correct Answer-B: An Ishikawa diagram
Also known as the fishbone diagram
100% Verified Answers |Latest Update |Guaranteed to
Pass
________________ is one of several learning organization characteristics.
A: An assessment center
B: Massed practice
C: Systems thinking
D: Programmed instruction ✔Correct Answer-C: Systems thinking
Learning organization characteristics include...
Systems thinking
Personal mastery
Mental models
Building a shared vision
Team learning
Which of the following should be included in a supervisory training program?
A: Conflict management
B: Budgeting
C: Rotation through various divisions
D: Internal controls ✔Correct Answer-A: Conflict management
Additional training may include...
Effective management skills
Financial analysis
Business basics
Technology management
Decision-making skills
Team building
Influence and negotiating skills
Communication skills
Time management
Interview skills
Delegation
Planning
Motivation skills
, In the evaluation phase, the _________________ evaluation method focuses on how well the
training resulted in learning new skills and competencies.
A: Reaction
B: Learning
C: Behavior
D: Results ✔Correct Answer-B: Learning
Which of the following factors can adversely affect transfer of training?
A: The trainer's expertise
B: A lack of job reinforcement
C: The subject of training
D: None of the above ✔Correct Answer-B: A lack of job reinforcement
A ________________ learning curve begins slowly, with smaller learning increments, but
increases in pace and with larger increments as learning continues.
A: Positively accelerating
B: Negatively accelerating
C: S-shaped
D: Plateau ✔Correct Answer-A: Positively accelerating
The most common reason for the failure of organizational-change initiatives is which of the
following?
A: The strategic plan was not communicated to employees
B: Organization leaders did not support the change
C: No training system was in place
D: Employees were not prepared for the change ✔Correct Answer-D: Employees were not
prepared for the change
Employees need time to prepare and assimilate the reasons for the change
The best-quality tool to use for gathering information about a specific problem is which of the
following?
A: A Pareto chart
B: An Ishikawa diagram
C: A satisfaction chart
D: A histogram ✔Correct Answer-B: An Ishikawa diagram
Also known as the fishbone diagram
