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1. As HR manager of a software company, you have been tasked with developing a strategic
compensation plan for the business. You're busy with the third step of the process, which
involves forecasting the compensation market.
Which activities should you perform? (Choose three) ✔Correct Answer--Analyze current pay
rates and business strategies
-Complete a cross-impact analysis to assess the impact of interacting trends on the
compensation strategy
-Conduct pay surveys to gather data for evaluating and ranking job positions
2. Your company is considering taking on a large project. While it offers exciting new
opportunities for growth, there is also the risk that the current workforce won't meet the tight
deadline.
Which risk response serves the business's best interests? ✔Correct Answer-Commit to the
project and hire additional staff on short-term contracts
Which career development approach should you implement to help employees deal with
personal problems and realize their potential? ✔Correct Answer-Support programs
Which efforts help promote inclusion and diversity within the organization? (Choose two)
✔Correct Answer--A company encourages its employees to call each other out on any personal
biases that affect strategic thinking
-An HR team carries out annual monitoring and diversity audits at a company programs
What should you consider when examining the labor market? (Choose four) ✔Correct
Answer--The current rate of compensation, based on skills and region
-The number of new graduates joining the workforce in the next year
-The current employment and unemployment rate in the area and industry
-If new competitors are entering the market
Steven, a senior project manager, has expressed dissatisfaction with his annual salary increase.
His salary is $80,000 and the midpoint salary range for his position is $100,000. What is Steven's
compa-ratio? ✔Correct Answer-0.008
Employee involvement helps ensure employees become active and motivated participants in
the success of their organizations. Which examples demonstrate appropriate employee
involvement strategies? (Choose five) ✔Correct Answer-A company offers varied start and
end times for the work day
A committee is established to review all safety procedures
A software testing job is divided into two distinct roles
,A comment box located in the reception area allows for employee anonymity
An employee is asked to take the lead on a special project
Having struggled to connect with its intended target audience, and gain a competitive
advantage, your company meets with a marketing expert to find out what could be going
wrong. They suggest that you rethink what the organizational branding reflects about the
company.
Which of the following statements describe the purpose of organizational branding? (Choose
two) ✔Correct Answer-Brings together an organization's purpose, values, and strengths
Establishes a unique company identity that consumers can easily recognize
You can use various techniques to ensure that the right knowledge, skills, and abilities can be
drawn on when needed to meet key organizational objectives.
What are the main types of analysis you can perform to assess the internal workforce? (Choose
three) ✔Correct Answer-Evaluate the human capital requirement needed to address future
organizational objectives
Compare current and future needs to determine limitations
Examine the movement of staff within the company to determine current organizational needs
You are conducting succession planning, focusing on a period of one to three years into the
future.
What information should you base your planning on? ✔Correct Answer-Employees with
potential to tackle cross-functional tasks
You work as an HR professional in a software development company. Over the past two years,
the employee turnover of mid-level programmers has increased considerably, which had a
negative impact on productivity and client relations.
What should you do to improve staff retention? ✔Correct Answer-Align compensation based
on what other successful software companies are doing for similar positions
What is the best way to handle volatility, uncertainty, complexity, and ambiguity (VUCA)?
✔Correct Answer-Balance planning with flexibility
Good onboarding programs provide employees with a better understanding of the organization,
and foster a sense of belonging. As an HR professional, it's your responsibility to help coordinate
onboarding activities. ✔Correct Answer-Extend activities over a long period of time
Ensure a two-way flow of information
Involve multiple staff members
Include a general introduction to the organization
You work for an electronics company that is struggling to maintain its edge in the market. Your
competitors are adapting better to changing technologies and offering more innovative
products. What techniques can you use to increase creativity and innovation in the workplace?
(Choose three) ✔Correct Answer-Establish a company culture that values problem solving
,Enhance focus by removing distractions like workplace social networking
Implement a performance-based rewards program
Offer challenging but flexible jobs
Organizations can provide support for employees and make resources available to promote
inclusion and diversity within the organization. This should be done in particular for which
groups? (Choose two) ✔Correct Answer-Women, African-Americans, individuals with
disabilities, and former members of the military
Lesbian, gay, bisexual, and transgender individuals, Asian-Americans, and Latino-Americans
HR professionals can utilize qualitative and quantitative methods of analysis. Which types are
examples of qualitative analysis? ✔Correct Answer-Observations
Interviews
Which succession planning strategy should you use to ensure that employees gain enough
expertise to immediately fill key positions once they become available? ✔Correct Answer-
Conduct ongoing training for potential vacant positions
An IT company is seeking the services of a Java developer who has at least 20 years of
experience. The candidate should have knowledge of team management and be familiar with
the expected work demands in terms of working hours and travel. Current employees are from
a range of diverse cultures and background, which contributes to the company's unique
organizational culture. The company would prefer a senior candidate who has the ability to
mentor junior employees who are inexperienced in management. In your search for the ideal
candidate, you use various techniques. For instance, you advertise on Facebook and LinkedIn.
You also ask employees if they know people who fit these precise requirements. What sourcing
method is the best, in this instance, to identify suitable candidates? ✔Correct Answer-
Employee referrals
Which rules apply when an employer forces a lockout? (Choose three) ✔Correct Answer-The
employer must continue to bargain in good faith
The lockout may occur when bargaining is at a stand-still
The lockout solely supports the employer's bargaining position
Employers are required to communicate information about compensation and benefits
programs to their employees. ✔Correct Answer-A company uses a third party to provide
employee self-service applications
Employees receive detailed information about how their performance will be appraised
An employee asks a supervisor to clarify how retirement contributions are calculated
There are a number of legislations related to benefits that HR professionals should be well
informed about. ✔Correct Answer-Sarbanes-Oxley Act (SOX), 2002
, Any company that employs fifty or more people needs to retain records relating to family
medical leave for a period of three years. Which types of records should be included in an
employee's "medical file" according to this regulation? (Choose four) ✔Correct Answer-A
record of any leave-related disputes as well as a record of any premium benefit payments paid
to the employee
The hours of leave taken that's considered Family and Medical Leave Act 1993, or FMLA, leave
Records of any notices to employees, such as a written warning
Basic employee-specific information and the calendar days when leave was taken
Corporate governance involves the relationship between a corporation's stakeholders.
Which key stakeholder represents the shareholders' interests? ✔Correct Answer-Board of
directors
You're interviewing candidates for the position of an account executive. Due to the number of
qualified individuals, you decide that the best way to shortlist candidates is to ask each person a
standard set of questions. During an interview, the candidate's answers lead you to ask
questions that probe further into his background and past work experience.
Which interview style best describes this situation? ✔Correct Answer-Semi-structured
As an HR professional, you're responsible for developing a mentoring program to support the
professional development of employees.
Which are characteristics of an effective mentoring program? (Choose four) ✔Correct Answer-
Effective assessments
Effective coordination
Support from leaders
Trained mentors and matched participants
Your organization has developed a new product.
What strategies can you use to successfully launch this product in a new market? (Choose two)
✔Correct Answer-You perform several beta tests before the full launch
You coordinate training sessions to prepare employees to cope with change
As an HR professional in a large metal manufacturing organization, you must apply your
knowledge in choosing the right benefits program for employees. The workforce is comprised
primarily of low-wage production line workers who build and assemble machine parts. Many of
them come from poor backgrounds with a history of emotional and mental issues. Another
important consideration is that workplace injuries occur fairly frequently, since most employees
operate dangerous machinery.
Which benefits program is offers the best coverage for workplace injuries? ✔Correct Answer-
Disability insurance
Which strategies can organizations use to build positive employee relations? (Choose four)
✔Correct Answer-Meaningful employee reward programs
Cooperative employee-management connections