COMPREHENSIVE EXAM QUESTIONS WITH
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How many default script template is present?
4 [default callback, default inbound, default outbound, Blank]
Data type "Hello World"?
Ans: Char
Number, Boolean, string, char
How may type of variable available in script?
3 [built-in variable, custom variable, dynamic variable]
How many days call back can be schedule in advance?
Answer: Up to 30 days
,If/Else Exp custom action what options are present in right side as compared to
left side?
Interpolated Text, Expression, Variable
If we exchanging or passing data that is unrelated to the call from one
application to another what built in variable, we will use?
{{UUI.UUIData}}
Which component we will use to quickly format set of text and image?
Mark Down Component
Can we share component template across organization?
Yes
Can we share Script template across organization?
No
What variable use to pass data to secure flow?
Flow.InvocationData
Where can an agent add updates about current call before transferring the
call to next agent?
Notes Section
, We cannot delete a page once published True/False?
False
We cannot change data type of a variable once created
True/False?
True
We cannot schedule a call back after 4 weeks date time True/False?
True
Which container used to select the components?
Root component
To edit script what permission you need?
Script Designer and master Admin
From script if you want to get data updated to an External CRM what property you
need to enable?
Output Property (variable based)