CERTIFIED BEHAVIORAL HEALTH CASE MANAGER
(CBHCM) EXAM REVIEW WITH 250 REAL EXAM
QUESTIONS AND CORRECT VERIFIED ANSWERS/
ALREADY GRADED A+ (MOST RECENT!!)
In the strengths model, what is the primary reason that goals fail for
clients?
a. The person is too mentally ill to achieve goals they have set.
b. The person is not motivated to make life changes.
c. The goal that is set holds no value for the client to pursue.
d. The person is non-compliant with treatment. – Correct Answer - c.
The goal that is set holds no value for the client to pursue.
Case managers offers the client a single point of contact with the:
a. Health and social services systems
b. Case manager
c. Physician
d. Educators – Correct Answer - a. Health and social services systems
What are two key elements of recovery?
a. Reclaiming a sense of self and life purpose.
b. Coping with stigma and rejection.
c. Believing you are an illness and living alone.
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,d. Having limitations and being who others want us to be. – Correct
Answer - a. Reclaiming a sense of self and life purpose
The purpose of self-disclosure is to:
a. Meet the needs of the worker.
b. Help establish a constructive relationship with the client.
c. Fill up time with discussion.
d. make the client think that you are interested. – Correct Answer - b.
Help establish a constructive relationship with the client.
The best way for case managers to obtain the most accurate information
from a client is to:
a. Retrieve information from the client's caregiver and only ask the client
if they do not believe them.
b. Use close-ended questions.
c. Use open-ended questions.
d. Review the client's chart. – Correct Answer - c. Use open-ended
questions
Case managers must always be sensitive to cultural differences and
identify recovery resources that are relevant to the individuals:
a. information provided during sessions
b. ability to pay for services
c. community location
d. values – Correct Answer – d. values
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,Factors that contribute to oppressive lifestyles for people with
psychiatric disabilities include:
a. Mentalism, poverty, and fear.
b. Equal treatment, collaboration, and empowerment.
c. Holistic views, client centered focus, and opportunity.
d. Mentalism, empowerment, and opportunity. – Correct Answer - a.
Mentalism, poverty, and fear.
A progress note should include - ANSWER - Factual events, important
client statements, and dates
Many program funders regulatory agencies, and others set
documentation timelines. Regardless of the client, which hierarchy must
case managers follow when determine - ANSWER - Law and statutes,
agency operating procedure, funder requirements
When a case manager locates a reliable resource for a common client
need, such as family budgeting skills, he or she should - ANSWER -
Ensure the service match client's needs, then make the referral
What's the purpose of ongoing assessment by the case manager -
ANSWER - Monitoring client progress
The purpose of involving collateral resources in case management
activities is to - ANSWER - Obtain resources necessary to assist the
client in meeting long and short term goals
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, What is the main purpose of reviews of assessment data in case
management services? - ANSWER - Treatment placement
What is shared decision-making in the assessment process? - ANSWER
- An approach in which case managers present potential service options
and client share preferences to achieve informed decisions about the
direction for service plans
What is the BEST way to identify the strengths and needs of the client? -
ANSWER - Review the client's treatment history outcomes to identify
successes and ongoing needs
What does the term evidence-based practice means? - ANSWER -
Clinical and administrative interventions that have been proven through
research to consistently produce specific, intended results.
Under what circumstances can your client provide verbal consent instead
of written consent? - ANSWER - Only when the consent would delay
the delivery of critical information that is necessary to prevent imminent
harm.
What are the basic components of a case management service plan? -
ANSWER - problem, goal, objectives, interventions
The purpose of developing a service is to - ANSWER - provide a
roadmap to assist clients in reaching goals
What is the purpose of a Code of Ethical and Professional Conduct? -
ANSWER - Professional specific guidelines about ethical and
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