SPEAKING FINAL EXAM STUDY
GUIDE WITH COMPLETE
SOLUTIONS
linear model of communication - ANSWER-theory that views communication as a
one-way process in which a source conveys an encoded message through a
channel to a receiver, who then decodes that message
source - ANSWER-the person responsible for inventing the idea on which he or she
intends to speak and crafting that idea to an audience
encoding - ANSWER-taking an abstract notion and providing it meaning through the
application of symbols
message - ANSWER-the content or idea that the source tries to convey to the
audience
channel - ANSWER-the medium through which an encoded message is transmitted
from a source to a receiver
receiver - ANSWER-the person or audience that a message is being transmitted to
decoding - ANSWER-the process of drawing meaning from the symbols that were
used to encode a message
noise - ANSWER-anything that can change the message after the source encodes
and sends it
physical noise examples - ANSWER-other sounds, visual barriers, poor volume and
projection, distraction in the room, hunger, tiredness, and other bodily limitations
psychological noise examples - ANSWER-Preoccupation with other thoughts,
emotional reaction to the topic, prejudice or ill will towards the speaker, unwillingness
to listen, resistance to the message.
interactive model of communication - ANSWER-communication theory that views
communication as a two-way process that includes feedback and the environment
feedback - ANSWER-the receiver's response to a message that is sent to the sender
environment - ANSWER-the context in which the communication process takes
place
, environmental elements - ANSWER-beliefs, context, history, participants,
relationships, physical setting, values
transactional model of communication - ANSWER-the theory that views
communication as a constant process in which all parties simultaneously play the
roles of sender and receiver
similarities in conversation and speech - ANSWER-Audience-centered, attention to
feedback, goal-driven, logic is required, stories for effect.
differences in conversation and speech - ANSWER-language choices, speeches
require more organization, use of notes, no interruptions, delivery style, physical
arrangement
3 public speaking myths - ANSWER-Public speaking is a talent not a skill, speech is
easy we do it all the time, there is no right way to deliver a speech
phobia - ANSWER-a persistent, irrational fear of a specific object, activity, or
situation that leads to a compelling desire to avoid
communication apprehension - ANSWER-the fear or anxiety associated with real or
anticipated communication with another or others
self-fulfilling prophecy - ANSWER-convincing yourself that something is going to
happen before it does, thus leading to the occurrence of what you originally expected
physical effects of communication apprehension - ANSWER-Rise in blood
pressure/face flushing red, shortness of breath, galvanic skin tightening, perspiration.
systematic desensitization - ANSWER-the process whereby a person is slowly
introduced to a fear such that each time he or she overcomes the fear the intensity is
decreased
ethics - ANSWER-involve morals and the specific moral choices to be made by a
person
ethics of choosing a topic - ANSWER-speakers must choose topics and messages
they firmly believe are in the best interests of their audience
Plagiarism - ANSWER-taking the intellectual achievements of another person and
presenting them as one's own
global plagiarism - ANSWER-taking an entire piece of work and saying that it is your
own
incremental plagiarism - ANSWER-using part of someone else's work and not citing
it as a source