COMM 1000 STIFANO EXAM 1
QUESTIONS AND ANSWERS
(GRADED A)
Why Study Communication? - ANSWER--it keeps you alive
-doing it well is a skill
-it impacts everything
-employers value it.
Human Communication - ANSWER-The process of managing messages for the
purpose of creating shared meaning.
A transaction - ANSWER--between at least two people
-simultaneously sending and receiving messages
-to and from one another
Messages - ANSWER-Verbal or nonverbal, intentional or non-intentional
Input - ANSWER-all the stimuli both past and present that give us our information
about the world
Verbal message - ANSWER-any type of spoken communication that uses one or
more words.
Nonverbal messages - ANSWER-include nonverbal aspects of behavior; facial
expression, posture, tone of voice, hand movements, manner of dress and so on. Or
they are all the messages we transmit without words or over and above the words
we use.
Channels - ANSWER-the medium through which a message is sent
Interference - ANSWER-Prevents message from being received, or prevents
intended meaning from being understood
Technical interference - ANSWER-factors that cause the receiver to perceive
distortion in the intended information or stimuli.
ex: your ears are ringing so you can't hear the person
Semantic interference - ANSWER-occurs when the receiver does not attribute the
same meaning to the signal that the sender does.
ex: you have different meanings of words, leads to misunderstanding
Feedback - ANSWER-the return to you of behavior you have generated (the
response)
Other factors - ANSWER-listening, feedback, time.
, Model of Human communication - ANSWER-1 input Filters sender receiver,
messages, channel, interference, 2 sender receiver
Interpersonal communication - ANSWER-Communication with another dyadic
Intrapersonal communication - ANSWER-communication within a person
Interviewing - ANSWER-focusing on question and answer pattern
Small group communication - ANSWER-3 or more members of a group influencing
one another.
Public communication - ANSWER-speaking publicly to others, one person gives
most of the info and everyone else just listens
Organizational communication - ANSWER-the flow of messages within a network of
interdependent relationships
ex: hospitals, businesses, school
Mass Communication - ANSWER-communication in front of the media
ex: social media, news, politics, entertainment
Health communication - ANSWER-communication between a doctor and patient
Elements of effective communication - ANSWER-• Understanding
• Pleasure
• Attitude Influence
• Improved Relationships
• Action
Field of Communication - ANSWER-Humanistic approaches and social scientific
approaches
Humanistic approaches - ANSWER-.Rhetoric
.Interpretivists
.Critical scholars
Rhetoric - ANSWER-the art of using language to persuade people
ex: comparing Trump's speech to Hitler's
Interpretivists - ANSWER-take a look at social event and seek a thorough
understanding of the event.
ex: look at whole inauguration: protests, news, speeches, etc
Critical scholars - ANSWER-seek to look at power in different situations, who has it
and who doesn't
Social Scientific Approaches - ANSWER-Qualitative and Quantitative
QUESTIONS AND ANSWERS
(GRADED A)
Why Study Communication? - ANSWER--it keeps you alive
-doing it well is a skill
-it impacts everything
-employers value it.
Human Communication - ANSWER-The process of managing messages for the
purpose of creating shared meaning.
A transaction - ANSWER--between at least two people
-simultaneously sending and receiving messages
-to and from one another
Messages - ANSWER-Verbal or nonverbal, intentional or non-intentional
Input - ANSWER-all the stimuli both past and present that give us our information
about the world
Verbal message - ANSWER-any type of spoken communication that uses one or
more words.
Nonverbal messages - ANSWER-include nonverbal aspects of behavior; facial
expression, posture, tone of voice, hand movements, manner of dress and so on. Or
they are all the messages we transmit without words or over and above the words
we use.
Channels - ANSWER-the medium through which a message is sent
Interference - ANSWER-Prevents message from being received, or prevents
intended meaning from being understood
Technical interference - ANSWER-factors that cause the receiver to perceive
distortion in the intended information or stimuli.
ex: your ears are ringing so you can't hear the person
Semantic interference - ANSWER-occurs when the receiver does not attribute the
same meaning to the signal that the sender does.
ex: you have different meanings of words, leads to misunderstanding
Feedback - ANSWER-the return to you of behavior you have generated (the
response)
Other factors - ANSWER-listening, feedback, time.
, Model of Human communication - ANSWER-1 input Filters sender receiver,
messages, channel, interference, 2 sender receiver
Interpersonal communication - ANSWER-Communication with another dyadic
Intrapersonal communication - ANSWER-communication within a person
Interviewing - ANSWER-focusing on question and answer pattern
Small group communication - ANSWER-3 or more members of a group influencing
one another.
Public communication - ANSWER-speaking publicly to others, one person gives
most of the info and everyone else just listens
Organizational communication - ANSWER-the flow of messages within a network of
interdependent relationships
ex: hospitals, businesses, school
Mass Communication - ANSWER-communication in front of the media
ex: social media, news, politics, entertainment
Health communication - ANSWER-communication between a doctor and patient
Elements of effective communication - ANSWER-• Understanding
• Pleasure
• Attitude Influence
• Improved Relationships
• Action
Field of Communication - ANSWER-Humanistic approaches and social scientific
approaches
Humanistic approaches - ANSWER-.Rhetoric
.Interpretivists
.Critical scholars
Rhetoric - ANSWER-the art of using language to persuade people
ex: comparing Trump's speech to Hitler's
Interpretivists - ANSWER-take a look at social event and seek a thorough
understanding of the event.
ex: look at whole inauguration: protests, news, speeches, etc
Critical scholars - ANSWER-seek to look at power in different situations, who has it
and who doesn't
Social Scientific Approaches - ANSWER-Qualitative and Quantitative
