NSG 440 Exam 3 UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Focus of case management - CORRECT ANSWER Assigned to clients with complex, lifelong
conditions to improve individual outcomes (e.g., diabetes, CHF, spinal cord injury).
Care management - CORRECT ANSWER Monitors health status, resources, and outcomes for
a population or sub-population.
Disease management - CORRECT ANSWER Systematic coordination of healthcare for chronic
illnesses (e.g., messaging all diabetics overdue for A1C).
Demand management - CORRECT ANSWER Empowering clients with health info to reduce
unnecessary services (e.g., avoiding ED visits).
Roles of a case manager - CORRECT ANSWER Identifies problems, assesses eligibility,
prioritizes, creates plan, follows up, gets consent, sets goals.
ADPIE - CORRECT ANSWER Assessment, Diagnosis, Planning, Implementation, Evaluation.
Critical pathways - CORRECT ANSWER Disease-specific care plans to improve outcomes and
reduce fragmented care.
Advocate in case management - CORRECT ANSWER Supports and empowers clients based on
their values and needs.
Liaison in case management - CORRECT ANSWER Facilitates communication between all
care team members.
Mentor role in case management - CORRECT ANSWER Guides and supports new case
managers.
, Systems allocator - CORRECT ANSWER Distributes limited resources according to a
structured plan.
Self-responsibility in care - CORRECT ANSWER Encouraging client autonomy and decision-
making.
Essential skills of a case manager - CORRECT ANSWER Advocacy, conflict management,
collaboration.
Uses of telehealth - CORRECT ANSWER Phone triage, portals, biometric monitoring, video
consults.
Multiple provider options in case management - CORRECT ANSWER To ensure client choice
and avoid bias.
Community nursing uniqueness - CORRECT ANSWER Autonomy, large client loads, often
low visibility until needed.
Rehab after heart attack - CORRECT ANSWER Tertiary prevention.
PPE education after exposure - CORRECT ANSWER Secondary prevention.
Hearing test from noise exposure - CORRECT ANSWER Secondary prevention.
Health fair for vaccines - CORRECT ANSWER Primary prevention.
Transitional care services - CORRECT ANSWER Coordination as a patient transitions between
settings.
Philosophy of hospice - CORRECT ANSWER Focus on comfort and quality of life, not
curative treatment.
QUESTIONS AND CORRECT ANSWERS
Focus of case management - CORRECT ANSWER Assigned to clients with complex, lifelong
conditions to improve individual outcomes (e.g., diabetes, CHF, spinal cord injury).
Care management - CORRECT ANSWER Monitors health status, resources, and outcomes for
a population or sub-population.
Disease management - CORRECT ANSWER Systematic coordination of healthcare for chronic
illnesses (e.g., messaging all diabetics overdue for A1C).
Demand management - CORRECT ANSWER Empowering clients with health info to reduce
unnecessary services (e.g., avoiding ED visits).
Roles of a case manager - CORRECT ANSWER Identifies problems, assesses eligibility,
prioritizes, creates plan, follows up, gets consent, sets goals.
ADPIE - CORRECT ANSWER Assessment, Diagnosis, Planning, Implementation, Evaluation.
Critical pathways - CORRECT ANSWER Disease-specific care plans to improve outcomes and
reduce fragmented care.
Advocate in case management - CORRECT ANSWER Supports and empowers clients based on
their values and needs.
Liaison in case management - CORRECT ANSWER Facilitates communication between all
care team members.
Mentor role in case management - CORRECT ANSWER Guides and supports new case
managers.
, Systems allocator - CORRECT ANSWER Distributes limited resources according to a
structured plan.
Self-responsibility in care - CORRECT ANSWER Encouraging client autonomy and decision-
making.
Essential skills of a case manager - CORRECT ANSWER Advocacy, conflict management,
collaboration.
Uses of telehealth - CORRECT ANSWER Phone triage, portals, biometric monitoring, video
consults.
Multiple provider options in case management - CORRECT ANSWER To ensure client choice
and avoid bias.
Community nursing uniqueness - CORRECT ANSWER Autonomy, large client loads, often
low visibility until needed.
Rehab after heart attack - CORRECT ANSWER Tertiary prevention.
PPE education after exposure - CORRECT ANSWER Secondary prevention.
Hearing test from noise exposure - CORRECT ANSWER Secondary prevention.
Health fair for vaccines - CORRECT ANSWER Primary prevention.
Transitional care services - CORRECT ANSWER Coordination as a patient transitions between
settings.
Philosophy of hospice - CORRECT ANSWER Focus on comfort and quality of life, not
curative treatment.
