QUESTIONS AND ANSWERS Latest
2026/2027 GRADED A+
1. A nurse is taking complete health histories on all of the patients attending a
wellness workshop. On the history form, one of the written questions asks, "You
don't smoke, drink, or take drugs, do you?" This question is an example of:
A) talking too much.
B) using confrontation.
C) using biased or leading questions.
,D) using blunt language to deal with distasteful topics. - ANSWER//C) using
biased or leading questions.
Page: 36 This is an example of using leading or biased questions. Asking, "You
don't smoke, do you?" implies that one answer is "better" than another. If the
person wants to please someone, he or she is either forced to answer in a way
corresponding to their implied values or is made to feel guilty when admitting the
other answer.
2. During an interview, a parent of a hospitalized child is sitting in an open
position. As the interviewer begins to discuss his son's treatment, however, he
suddenly crosses his arms against his chest and crosses his legs. This would
suggest that the parent is:
A) just changing positions.
B) more comfortable in this position.
C) tired and needs a break from the interview.
D) uncomfortable talking about his son's treatment. - ANSWER//D) uncomfortable
talking about his son's treatment.
Page: 37 Note the person's position. An open position with the extension of large
muscle groups shows relaxation, physical comfort, and a willingness to share
information. A closed position with the arms and legs crossed tends to look
defensive and anxious. Note any change in posture. If a person in a relaxed
position suddenly tenses, it suggests possible discomfort with the new topic.
3. The nurse is interviewing a patient who has a hearing impairment. What
techniques would be most beneficial in communicating with this patient?
A) Determine the communication method he prefers.
B) Avoid using facial and hand gestures because most hearing-impaired people
find this degrading.
C) Request a sign language interpreter before meeting with him to help facilitate
the communication.
D) Speak loudly and with exaggerated facial movement when talking with him
because this helps with lip reading. - ANSWER//A) Determine the communication
method he prefers.
Pages: 40-41 The nurse should ask the deaf person the preferred way to
communicate—by signing, lip reading, or writing. If the person prefers lip
reading, then the nurse should be sure to face him or her squarely and have good
lighting on the nurse's face. The nurse should not exaggerate lip movements
because this distorts words. Similarly, shouting distorts the reception of a
hearing aid the person may wear. The nurse should speak slowly and should
supplement his or her voice with appropriate hand gestures or pantomime.
,4. The nurse is performing a health interview on a patient who has a language
barrier, and no interpreter is available. Which is the best example of an
appropriate question for the nurse to ask in this situation?
A) "Do you take medicine?"
B) "Do you sterilize the bottles?"
C) "Do you have nausea and vomiting?"
D) "You have been taking your medicine, haven't you?" - ANSWER//A) "Do you
take medicine?"
Page: 46 In a situation where there is a language barrier and no interpreter
available, use simple words avoiding medical jargon. Avoid using contractions
and pronouns. Use nouns repeatedly and discuss one topic at a time.
5. A female patient does not speak English well, and the nurse needs to choose
an interpreter. Which of the following would be the most appropriate choice?
A) A trained interpreter
B) A male family member
C) A female family member
D) A volunteer college student from the foreign language studies department -
ANSWER//A) A trained interpreter
Page: 46 whenever possible, the nurse should use a trained interpreter,
preferably one who knows medical terminology. In general, an older, more mature
interpreter is preferred to a younger, less experienced one, and the same gender
is preferred when possible.
6. The nurse is conducting an interview. Which of these statements is true
regarding open-ended questions? Select all that apply.
A) They elicit cold facts.
B) They allow for self-expression.
C) They build and enhance rapport.
D) They leave interactions neutral.
E) They call for short one- to two-word answers.
F) They are used when narrative information is needed. - ANSWER//B) They allow
for self-expression.
C) They build and enhance rapport.
F) They are used when narrative information
Page: 32 Open-ended questions allow for self-expression, build rapport, and
obtain narrative information. These features enhance communication during an
interview. The other statements are appropriate for closed or direct questions.
, 7. The nurse is conducting an interview in an outpatient clinic and is using a
computer to record data. Which is the best use of the computer in this situation?
Select all that apply.
A) Collect the patient's data in a direct, face-to-face manner.
B) Enter all the data as the patient states it.
C) Ask the patient to wait as the nurse enters data.
D) Type the data into the computer after the narrative is fully explored.
E) Allow the patient to see the monitor during typing. - ANSWER//A) Collect the
patient's data in a direct, face-to-face manner.
D) Type the data into the computer after the narrative is fully explored.
E) Allow the patient to see the monitor during typing.
Page: 32 The use of a computer can become a barrier. The nurse should begin
the interview as usual by greeting the patient, establishing rapport, and collecting
the patient's narrative story in a direct face-to-face manner. Only after the
narrative is fully explored should the nurse type data into the computer. When
typing, the nurse should position the monitor so that the patient can see it.
8. During an assessment, the nurse notices that a patient is handling a small
charm that is tied to a leather strip around his neck. Which action by the nurse is
appropriate?
A) Ask the patient about the item and its significance.
B) Ask the patient to lock the item with other valuables in the hospital's safe.
C) Tell the patient that a family member should take valuables home.
D) No action is necessary. - ANSWER//A) Ask the patient about the item and its
significance.
Page: 21 The nurse should inquire about the amulet's meaning. Amulets, such as
charms, are often seen as an important means of protection from "evil spirits" by
some cultures.
9. In the majority culture of America, coughing, sweating, and diarrhea are
symptoms of an illness. For some individuals of Mexican-American origin,
however, these symptoms are a normal part of living. The nurse recognizes that
this is true, probably because Mexican-Americans:
A) have less efficient immune systems and are often ill.
B) consider these symptoms a part of normal living, not symptoms of ill health.
C) come from Mexico and coughing is normal and healthy there.
D) are usually in a lower socioeconomic group and are more likely to be sick. -
ANSWER//B) consider these symptoms a part of normal living, not symptoms of
ill health.