EPIC TEST QUESTIONS AND
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT RATED
A+
Question 1
Which specific record type is used to track the individual or entity legally
responsible for any unpaid medical balances? ✔️✔️
Answer: The Guarantor record stores all information regarding the party
accountable for the financial obligations of a visit.
Question 2
Fill in the blanks: When adding a new coverage record to the system, it is
essential to select the specific ____________ and enter the exact ____________
as they appear on the subscriber's physical insurance card. ✔️✔️
Answer: You must choose the correct plan and enter the correct ID.
Question 3
True or False: The system allows a single patient to be associated with
multiple guarantor accounts. ✔️✔️
Answer: True. A patient may have different guarantors for different types of
visits, such as one for personal health insurance and another for a Workers'
Compensation claim.
Question 4
Which of the following data points are housed specifically within the patient
record? ✔️✔️
Answer: The patient record contains:
, A) Medical Record Number (MRN)
B) Emergency contacts
C) Clinical Documentation
When you are entering subscriber information for a new coverage, which button
can you click to save you time if the patient and the subscriber have the same
addresses? -ANSWER ✔️✔️Pull Info
True or False: When you schedule a walk-in appointment, the system
automatically selects the first available time slot for the physician -ANSWER
✔️✔️True
You are updating a patient's registration information. That patient hands you her
new insurance card. You look for the insurance in the system but can't find it. What
should you do?
A)Select a coverage with the closest name
B)Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search -ANSWER
✔️✔️C
Which of the following payment types can be partially refunded using the POS
Refund module?
A)Check
B)Credit Card
C)Cash -ANSWER ✔️✔️Cash
, True or False: The front desk user can use the POS Refund module to issue a
refund from a last week's visit. -ANSWER ✔️✔️False
True or False: It is possible to refund payments collected at the front desk the same
day they are collected. -ANSWER ✔️✔️True
What is the purpose of counting the number of bills and recording the check and
their amounts? -ANSWER ✔️✔️Double checking money in system with money in
drawer.
Which button automatically matches the money you recorded from your cash
drawer with the money posted in the system? -ANSWER ✔️✔️Select All
Charges go through the Charge router
A)Charge Router Charge Entry
B)PB Charge Entry -ANSWER ✔️✔️A
Can enter charges that will post in Professional Billing
A)Charge Router Charge Entry
B)PB Charge Entry -ANSWER ✔️✔️A,B
Can enter charges that will post in Hospital Billing
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT RATED
A+
Question 1
Which specific record type is used to track the individual or entity legally
responsible for any unpaid medical balances? ✔️✔️
Answer: The Guarantor record stores all information regarding the party
accountable for the financial obligations of a visit.
Question 2
Fill in the blanks: When adding a new coverage record to the system, it is
essential to select the specific ____________ and enter the exact ____________
as they appear on the subscriber's physical insurance card. ✔️✔️
Answer: You must choose the correct plan and enter the correct ID.
Question 3
True or False: The system allows a single patient to be associated with
multiple guarantor accounts. ✔️✔️
Answer: True. A patient may have different guarantors for different types of
visits, such as one for personal health insurance and another for a Workers'
Compensation claim.
Question 4
Which of the following data points are housed specifically within the patient
record? ✔️✔️
Answer: The patient record contains:
, A) Medical Record Number (MRN)
B) Emergency contacts
C) Clinical Documentation
When you are entering subscriber information for a new coverage, which button
can you click to save you time if the patient and the subscriber have the same
addresses? -ANSWER ✔️✔️Pull Info
True or False: When you schedule a walk-in appointment, the system
automatically selects the first available time slot for the physician -ANSWER
✔️✔️True
You are updating a patient's registration information. That patient hands you her
new insurance card. You look for the insurance in the system but can't find it. What
should you do?
A)Select a coverage with the closest name
B)Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search -ANSWER
✔️✔️C
Which of the following payment types can be partially refunded using the POS
Refund module?
A)Check
B)Credit Card
C)Cash -ANSWER ✔️✔️Cash
, True or False: The front desk user can use the POS Refund module to issue a
refund from a last week's visit. -ANSWER ✔️✔️False
True or False: It is possible to refund payments collected at the front desk the same
day they are collected. -ANSWER ✔️✔️True
What is the purpose of counting the number of bills and recording the check and
their amounts? -ANSWER ✔️✔️Double checking money in system with money in
drawer.
Which button automatically matches the money you recorded from your cash
drawer with the money posted in the system? -ANSWER ✔️✔️Select All
Charges go through the Charge router
A)Charge Router Charge Entry
B)PB Charge Entry -ANSWER ✔️✔️A
Can enter charges that will post in Professional Billing
A)Charge Router Charge Entry
B)PB Charge Entry -ANSWER ✔️✔️A,B
Can enter charges that will post in Hospital Billing
