1|Page
Smart Serve Ontario exam ACTUAL VERIFIED EXAM
QUESTIONS AND CORRECT DETAILED ANSWERS
LATEST UPDATE.pdf
True of False
Drinking coffee will help a person who is intoxicated sober
up faster. - Answer-False, Drinking coffee, water or eating
food will not help someone sober up faster. Once alcohol
has been absorbed by the body and moves into the
bloodstream, only time will help.
True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of
wine. - Answer-False, There are big differences in the
alcohol content found in beer, wine, and spirits. This
program will introduce a benchmark called a "Standard
Drink" to help you estimate the amount of alcohol each
customer has consumed.
True or False
,2|Page
You can refuse the sale of alcohol to any customer even if
they produce a valid I.D. - Answer-True, It is your legal
obligation to refuse the sale of alcohol to anyone if you
have reason to believe he/she is intoxicated and/or you
suspect they may be purchasing alcohol for an underage
person.
True or False
A customer can show identification without a photo to
prove they are age 19 or older. - Answer-False, A valid I.D.
is one that is issued by the government and must include
a person's photograph and date of birth.
True or False
If an intoxicated customer arrives at your establishment,
you should not let them in. - Answer-True, You cannot
allow an intoxicated customer to enter or remain on the
premises of a licensed establishment.
True or False
,3|Page
On average, the body can metabolize approximately 2
standard drinks in one hour. - Answer-False, On average,
the body can metabolize approximately 1 standard drink
per hour.
True or False
The amount of alcohol in the bloodstream is called Blood
Alcohol Concentration (BAC). - Answer-True, Blood
Alcohol Concentration is measured by the amount of
alcohol (milligrams) found in 100 millilitres of blood and is
shown in grams per 100mL.
True or False
The body uses chemicals in the liver to break down
(metabolize) the alcohol so that it can be eliminated from
the body. - Answer-True, The body uses chemicals in the
liver to break down (metabolize) the alcohol so that it can
be eliminated from the body.
True or False
, 4|Page
The Government of Canada issues licences for the sale
and service of alcohol in Ontario - Answer-False, The
Alcohol and Gaming Commission of Ontario (AGCO),
which is an arm's length agency of the Ontario
Government, issues licences for the sale and service of
alcohol in Ontario. The AGCO can also suspend or revoke
a licence.
True or False
The minimum age for someone to serve or sell alcohol in
Ontario is 18. - Answer-True
The minimum age for someone to serve or sell alcohol in
Ontario is 18. He or she must also be Smart Serve
certified.
True or False
You could be held civilly and/or criminally liable if you
serve too much alcohol to a customer. - Answer-True, The
Liquor Licence Act (LLA) is legislation that outlines the
laws and regulations affecting the sale and service of
Smart Serve Ontario exam ACTUAL VERIFIED EXAM
QUESTIONS AND CORRECT DETAILED ANSWERS
LATEST UPDATE.pdf
True of False
Drinking coffee will help a person who is intoxicated sober
up faster. - Answer-False, Drinking coffee, water or eating
food will not help someone sober up faster. Once alcohol
has been absorbed by the body and moves into the
bloodstream, only time will help.
True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of
wine. - Answer-False, There are big differences in the
alcohol content found in beer, wine, and spirits. This
program will introduce a benchmark called a "Standard
Drink" to help you estimate the amount of alcohol each
customer has consumed.
True or False
,2|Page
You can refuse the sale of alcohol to any customer even if
they produce a valid I.D. - Answer-True, It is your legal
obligation to refuse the sale of alcohol to anyone if you
have reason to believe he/she is intoxicated and/or you
suspect they may be purchasing alcohol for an underage
person.
True or False
A customer can show identification without a photo to
prove they are age 19 or older. - Answer-False, A valid I.D.
is one that is issued by the government and must include
a person's photograph and date of birth.
True or False
If an intoxicated customer arrives at your establishment,
you should not let them in. - Answer-True, You cannot
allow an intoxicated customer to enter or remain on the
premises of a licensed establishment.
True or False
,3|Page
On average, the body can metabolize approximately 2
standard drinks in one hour. - Answer-False, On average,
the body can metabolize approximately 1 standard drink
per hour.
True or False
The amount of alcohol in the bloodstream is called Blood
Alcohol Concentration (BAC). - Answer-True, Blood
Alcohol Concentration is measured by the amount of
alcohol (milligrams) found in 100 millilitres of blood and is
shown in grams per 100mL.
True or False
The body uses chemicals in the liver to break down
(metabolize) the alcohol so that it can be eliminated from
the body. - Answer-True, The body uses chemicals in the
liver to break down (metabolize) the alcohol so that it can
be eliminated from the body.
True or False
, 4|Page
The Government of Canada issues licences for the sale
and service of alcohol in Ontario - Answer-False, The
Alcohol and Gaming Commission of Ontario (AGCO),
which is an arm's length agency of the Ontario
Government, issues licences for the sale and service of
alcohol in Ontario. The AGCO can also suspend or revoke
a licence.
True or False
The minimum age for someone to serve or sell alcohol in
Ontario is 18. - Answer-True
The minimum age for someone to serve or sell alcohol in
Ontario is 18. He or she must also be Smart Serve
certified.
True or False
You could be held civilly and/or criminally liable if you
serve too much alcohol to a customer. - Answer-True, The
Liquor Licence Act (LLA) is legislation that outlines the
laws and regulations affecting the sale and service of
