AFAB 130 EXAM STUDY GUIDE
autonomy - Answers - Respecting the rights of others to make their own decisions
Non-maleficence - Answers - Do not inflict harm on others
Beneficence - Answers - Promoting good to others
Justice - Answers - Respecting the rights of others and giving them what is rightfully
theirs
truth telling - Answers - disclosing information to the patient in a manner that adequately
and honestly represents the facts
Promise Keeping - Answers - Honoring your word
What is meant by "whistle blowing'? - Answers - The disclosure by a person, usually an
employee in a government agency or private enterprise, to the public or to those in
authority, of mismanagement, corruption, illegality, or some other wrongdoing.
What is meant by "pencil whipping"? - Answers - It is signing for a job that has not been
performed.
What is meant by "not knowing when to act"? - Answers - Procedural violations in
aviation maintenance are inevitable because:
-There are too many procedures
-Maintenance procedures are part of federal regulations
-Practically impossible for management or the FAA to ensure consistent compliance
-Increased emphasis on on-time performance rather than safety has encouraged
shortcuts
Kohlberg level 1: self interest - Answers - decision makers tend to abide by the
published rules such as regulations or corporate policies out of fear of prosecution if
these rules were violated
What are the 12 Human Factors? - Answers - Lack of Communication - This is simply
the failure to exchange information. The training should focus on not only how this
comes to happen, but also what safety net will prevent it. Very simply, in good
communication, "the mental pictures must match."
Complacency - This is where we become so self-satisfied that we lose awareness of
dangers. It is sometimes called overconficence and creeps in as we become more
proficient at what we do. Awareness of this insidious contributing factor is one of the
safety nets that helps reduce it.
, Lack of Knowledge - With constantly changing technology, this contributor to an error is
more common than we think. Add to that the fact that the average human only retains
about 20% of what they learn, unless they use it often. Training is one of the best safety
nets we have to help human error.
Distraction - This is anything that takes your mind off the job at hand even for an instant.
Our mind works much quicker than our hands, and thus we are always thinking ahead.
Any distraction can cause us to think we are further ahead than we actually are. This
contributing factor is known to be responsible for at least 15% of all aviation accidents.
Lack of Teamwork - The larger an organization becomes, the more common this
contributing factor is. Because teamwork is constantly evolving and changing, it must be
constantly worked on to prevent accidents from occurring. It is hard to gain and very
easy to lose.
Fatigue - This is considered the number one contributor to human error. It is insidious,
and the person fails to realize just how much his/her judgement is impaired until it's too
late. Fatigue seldom works alone but is a contributor to one or more of the other dirty
dozen.
Lack of Resources - Lack of resources to safely carry out a task has caused many fatal
accidents. For example, an airc
Define Type 'A' and Type 'B' risk-‐takers. Which category do technicians and managers
fall into? - Answers - Type A:
-The classic thrill-seeker who gets pleasure from a short-term adrenaline rush.
*These individuals are likely to be involved in activities such as skydiving, bungee
jumping, aerobatic flying, etc.
-These people are typically afraid of activities that involve a radical change in their life.
*Moving,, changing jobs, changing careers, etc., are 'high-risk activities' for them.
Type B:
-The type of individuals who would be excited about the prospect of a career change or
a move, but would tend to avoid skydiving, bungee jumping or gambling.
_These people derive thrill from being challenged to adapt to a new environment or
circumstance, but they fear short-term thrills.
*They are more likely to take calculated risks rather than take spontaneous risks.
Mechanics: Tend to be skewed toward Type B tendencies. *Rule-based decision
makers
Managers: Tend to be skewed toward Type A tendencies. *Risk-based decision makers
autonomy - Answers - Respecting the rights of others to make their own decisions
Non-maleficence - Answers - Do not inflict harm on others
Beneficence - Answers - Promoting good to others
Justice - Answers - Respecting the rights of others and giving them what is rightfully
theirs
truth telling - Answers - disclosing information to the patient in a manner that adequately
and honestly represents the facts
Promise Keeping - Answers - Honoring your word
What is meant by "whistle blowing'? - Answers - The disclosure by a person, usually an
employee in a government agency or private enterprise, to the public or to those in
authority, of mismanagement, corruption, illegality, or some other wrongdoing.
What is meant by "pencil whipping"? - Answers - It is signing for a job that has not been
performed.
What is meant by "not knowing when to act"? - Answers - Procedural violations in
aviation maintenance are inevitable because:
-There are too many procedures
-Maintenance procedures are part of federal regulations
-Practically impossible for management or the FAA to ensure consistent compliance
-Increased emphasis on on-time performance rather than safety has encouraged
shortcuts
Kohlberg level 1: self interest - Answers - decision makers tend to abide by the
published rules such as regulations or corporate policies out of fear of prosecution if
these rules were violated
What are the 12 Human Factors? - Answers - Lack of Communication - This is simply
the failure to exchange information. The training should focus on not only how this
comes to happen, but also what safety net will prevent it. Very simply, in good
communication, "the mental pictures must match."
Complacency - This is where we become so self-satisfied that we lose awareness of
dangers. It is sometimes called overconficence and creeps in as we become more
proficient at what we do. Awareness of this insidious contributing factor is one of the
safety nets that helps reduce it.
, Lack of Knowledge - With constantly changing technology, this contributor to an error is
more common than we think. Add to that the fact that the average human only retains
about 20% of what they learn, unless they use it often. Training is one of the best safety
nets we have to help human error.
Distraction - This is anything that takes your mind off the job at hand even for an instant.
Our mind works much quicker than our hands, and thus we are always thinking ahead.
Any distraction can cause us to think we are further ahead than we actually are. This
contributing factor is known to be responsible for at least 15% of all aviation accidents.
Lack of Teamwork - The larger an organization becomes, the more common this
contributing factor is. Because teamwork is constantly evolving and changing, it must be
constantly worked on to prevent accidents from occurring. It is hard to gain and very
easy to lose.
Fatigue - This is considered the number one contributor to human error. It is insidious,
and the person fails to realize just how much his/her judgement is impaired until it's too
late. Fatigue seldom works alone but is a contributor to one or more of the other dirty
dozen.
Lack of Resources - Lack of resources to safely carry out a task has caused many fatal
accidents. For example, an airc
Define Type 'A' and Type 'B' risk-‐takers. Which category do technicians and managers
fall into? - Answers - Type A:
-The classic thrill-seeker who gets pleasure from a short-term adrenaline rush.
*These individuals are likely to be involved in activities such as skydiving, bungee
jumping, aerobatic flying, etc.
-These people are typically afraid of activities that involve a radical change in their life.
*Moving,, changing jobs, changing careers, etc., are 'high-risk activities' for them.
Type B:
-The type of individuals who would be excited about the prospect of a career change or
a move, but would tend to avoid skydiving, bungee jumping or gambling.
_These people derive thrill from being challenged to adapt to a new environment or
circumstance, but they fear short-term thrills.
*They are more likely to take calculated risks rather than take spontaneous risks.
Mechanics: Tend to be skewed toward Type B tendencies. *Rule-based decision
makers
Managers: Tend to be skewed toward Type A tendencies. *Risk-based decision makers
