The physician's office is an example of which type of health care setting? - ANSWERAmbulatory care
Which of the following is a job duty of an administrative medical assistant? - ANSWERSchedule the
patient's follow-up appointment.
Which of these habits demonstrates dependability in a medical assistant? - ANSWERLimiting absences
from work
Which of these terms means "a slant toward a particular belief," such as believing that female physicians
have a better bedside manner? - ANSWERBias
Medical assistants should avoid lecturing patients, as that is a roadblock to communication. Which of
the following is an example of lecturing? - ANSWER"If you wanted to live long enough to see your son
graduate from college, you'd stop smoking immediately."
Standing with your arms folded across your chest is an example of what? - ANSWERNonverbal
communication
What is banned from unauthorized disclosure under HIPAA's Privacy Rule? - ANSWERProtected Health
Information (PHI)
Dr. Elizabeth Kubler-Ross identified which stages of grief? - ANSWERDenial, anger, bargaining,
depression, and acceptance
Which of these words means "being able to step into the patient's place to recognize what they are
feeling"? - ANSWEREmpathy
, Which of the following is true about a legal guardian? - ANSWERA guardian has the power to act on
behalf of a minor child or incompetent adult.
What is the correct term for voluntary testing that implies an individual has met competencies in their
field? - ANSWERCertification
Medical assistants cannot examine, diagnose, or prescribe treatment and may only perform the
administrative and clinical duties consistent with their education, training, and experience. This is
referred to as which of the following? - ANSWERScope of practice
13
Which of these contains information about the patient's wishes regarding medical care in the event of a
life-threatening illness or serious injury? - ANSWERAdvance Directive
Which of these requires the patient's signature on a consent form? - ANSWERInformed consent
Which of the following questions would encourage a patient to provide more information about a topic?
- ANSWER"And then what happened?"
What do organizations adopt to guide their members to expected behaviors and conduct? -
ANSWERCode of ethics
Which of these calls should the medical assistant put through directly to the physician? -
ANSWERHospital administrator
Checking the answering service for messages is a task associated with what? - ANSWEROpening the
facility
Which of these words means "the capacity of systems to exchange information with one another"? -
ANSWERInteroperability
What kind of software can schedule appointments, process medical claims, and generate reports? -
ANSWERPractice management software
Which of the following is a job duty of an administrative medical assistant? - ANSWERSchedule the
patient's follow-up appointment.
Which of these habits demonstrates dependability in a medical assistant? - ANSWERLimiting absences
from work
Which of these terms means "a slant toward a particular belief," such as believing that female physicians
have a better bedside manner? - ANSWERBias
Medical assistants should avoid lecturing patients, as that is a roadblock to communication. Which of
the following is an example of lecturing? - ANSWER"If you wanted to live long enough to see your son
graduate from college, you'd stop smoking immediately."
Standing with your arms folded across your chest is an example of what? - ANSWERNonverbal
communication
What is banned from unauthorized disclosure under HIPAA's Privacy Rule? - ANSWERProtected Health
Information (PHI)
Dr. Elizabeth Kubler-Ross identified which stages of grief? - ANSWERDenial, anger, bargaining,
depression, and acceptance
Which of these words means "being able to step into the patient's place to recognize what they are
feeling"? - ANSWEREmpathy
, Which of the following is true about a legal guardian? - ANSWERA guardian has the power to act on
behalf of a minor child or incompetent adult.
What is the correct term for voluntary testing that implies an individual has met competencies in their
field? - ANSWERCertification
Medical assistants cannot examine, diagnose, or prescribe treatment and may only perform the
administrative and clinical duties consistent with their education, training, and experience. This is
referred to as which of the following? - ANSWERScope of practice
13
Which of these contains information about the patient's wishes regarding medical care in the event of a
life-threatening illness or serious injury? - ANSWERAdvance Directive
Which of these requires the patient's signature on a consent form? - ANSWERInformed consent
Which of the following questions would encourage a patient to provide more information about a topic?
- ANSWER"And then what happened?"
What do organizations adopt to guide their members to expected behaviors and conduct? -
ANSWERCode of ethics
Which of these calls should the medical assistant put through directly to the physician? -
ANSWERHospital administrator
Checking the answering service for messages is a task associated with what? - ANSWEROpening the
facility
Which of these words means "the capacity of systems to exchange information with one another"? -
ANSWERInteroperability
What kind of software can schedule appointments, process medical claims, and generate reports? -
ANSWERPractice management software
