EPIC RTE TEST QUESTIONS AND
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT RATED A+
||UPDATED 2026
Question 1
In what scenario should a registrar perform a Patient Level Query? ✔️✔️
Answer: A Patient Level Query is used when you are creating a brand new
coverage for a patient, as it searches for all active policies associated with that
individual.
Question 2
When is it appropriate for a registrar to utilize a Coverage Level Query
instead? ✔️✔️
Answer: A Coverage Level Query should be used when the coverage already
exists in the patient's record and you simply need to verify or update the current
eligibility status.
Question 3
From which specific area of the user interface can a registrar initiate a
Coverage Level Query? ✔️✔️
Answer: This query is typically triggered directly from the registration sidebar
checklist, allowing for a quick verification during the intake process.
Question 4
True or False: A user can utilize alphanumeric shortcuts to quickly navigate
to specific sections within the Response History. ✔️✔️
, Answer: True. Using letters and numbers allows for faster navigation through the
historical data stored in the system.
Question 5
True or False: Information regarding coverages that were ultimately never
created is excluded from the Response History. ✔️✔️
Answer: False. The Response History retains information from eligibility checks
even if the coverage was not officially added to the patient's account.
Question 6
True or False: The keyboard shortcuts displayed in the system legend can be
modified or customized by the individual user. ✔️✔️
Answer: False. These shortcuts are hard-coded into the system's "legend" and are
not customizable at the user level.
Question 7
True or False: If the Facility record is set up for Real-Time Eligibility (RTE),
then every single service area within that facility is required to use it. ✔️✔️
Answer: False. Eligibility settings can be configured with more granularity; a
facility can be enabled for RTE while specific service areas remain opted out.
True or False: if you've configured the Facility record to enable Eligibility, all
service areas under that facility are enabled by default. -ANSWER ✔️✔️False
Which of the following records are settings which must be enabled to use
eligibility for a payor in the system (choose all that apply):
a. Facility
b. Service Area
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT RATED A+
||UPDATED 2026
Question 1
In what scenario should a registrar perform a Patient Level Query? ✔️✔️
Answer: A Patient Level Query is used when you are creating a brand new
coverage for a patient, as it searches for all active policies associated with that
individual.
Question 2
When is it appropriate for a registrar to utilize a Coverage Level Query
instead? ✔️✔️
Answer: A Coverage Level Query should be used when the coverage already
exists in the patient's record and you simply need to verify or update the current
eligibility status.
Question 3
From which specific area of the user interface can a registrar initiate a
Coverage Level Query? ✔️✔️
Answer: This query is typically triggered directly from the registration sidebar
checklist, allowing for a quick verification during the intake process.
Question 4
True or False: A user can utilize alphanumeric shortcuts to quickly navigate
to specific sections within the Response History. ✔️✔️
, Answer: True. Using letters and numbers allows for faster navigation through the
historical data stored in the system.
Question 5
True or False: Information regarding coverages that were ultimately never
created is excluded from the Response History. ✔️✔️
Answer: False. The Response History retains information from eligibility checks
even if the coverage was not officially added to the patient's account.
Question 6
True or False: The keyboard shortcuts displayed in the system legend can be
modified or customized by the individual user. ✔️✔️
Answer: False. These shortcuts are hard-coded into the system's "legend" and are
not customizable at the user level.
Question 7
True or False: If the Facility record is set up for Real-Time Eligibility (RTE),
then every single service area within that facility is required to use it. ✔️✔️
Answer: False. Eligibility settings can be configured with more granularity; a
facility can be enabled for RTE while specific service areas remain opted out.
True or False: if you've configured the Facility record to enable Eligibility, all
service areas under that facility are enabled by default. -ANSWER ✔️✔️False
Which of the following records are settings which must be enabled to use
eligibility for a payor in the system (choose all that apply):
a. Facility
b. Service Area
