EPIC TRAINING QUESTIONS AND
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT RATED A+
NEWLY UPDATED 2026
Question 1
From the options provided, identify all documents that qualify as valid forms
of primary photographic identification. ✔️✔️
Answer:
a. Driver's License
b. Passport
d. Military ID
e. State ID
(Note: While a Work ID is a form of identification, it is typically considered
secondary and does not meet the criteria for primary government-issued photo ID
in a clinical setting.)
Question 2
Which specific entity is designated as the party legally responsible for any
remaining balance not settled by the insurance provider? ✔️✔️
Answer: The correct answer is c. Guarantor.
While the patient or the subscriber may often be the guarantor, the term
"Guarantor" specifically refers to the financial record and role responsible for the
debt within the billing system.
What is the correct Occurrence code to use when registering a WC encounter?
a. OC 11
b. OC 06
, c. OC 03
d. OC 04 -ANSWER ✔️✔️d. OC 04
What is the OC for an auto accident that occurred in an at-fault state? -ANSWER
✔️✔️c. OC 01
_______ is associated with patient privacy and the electronic submission of claims.
-ANSWER ✔️✔️HIPAA
True or False: Two patients can be linked to the same guarantor account. -
ANSWER ✔️✔️TRUE
True or False: You can use the Temporary Address tab to make sure a patient's
bills are sent to an address other than their home address. -ANSWER ✔️✔️FALSE
What makes up the Serve for Better model? -ANSWER ✔️✔️Empathy, Quality,
Experience, Completeness
What is the purpose of EMTALA? -ANSWER ✔️✔️To ensure that patients who
either present for treatment in the emergency room or in active labor are treated
regardless of their ability to pay for the service.
At what age does a patient become their own Guarantor? -ANSWER ✔️✔️18
Select all the ways in which you can help to keep PHI private:
a. Log off/Lock computer screens when not in use
b. Shred documents containing PHI
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT RATED A+
NEWLY UPDATED 2026
Question 1
From the options provided, identify all documents that qualify as valid forms
of primary photographic identification. ✔️✔️
Answer:
a. Driver's License
b. Passport
d. Military ID
e. State ID
(Note: While a Work ID is a form of identification, it is typically considered
secondary and does not meet the criteria for primary government-issued photo ID
in a clinical setting.)
Question 2
Which specific entity is designated as the party legally responsible for any
remaining balance not settled by the insurance provider? ✔️✔️
Answer: The correct answer is c. Guarantor.
While the patient or the subscriber may often be the guarantor, the term
"Guarantor" specifically refers to the financial record and role responsible for the
debt within the billing system.
What is the correct Occurrence code to use when registering a WC encounter?
a. OC 11
b. OC 06
, c. OC 03
d. OC 04 -ANSWER ✔️✔️d. OC 04
What is the OC for an auto accident that occurred in an at-fault state? -ANSWER
✔️✔️c. OC 01
_______ is associated with patient privacy and the electronic submission of claims.
-ANSWER ✔️✔️HIPAA
True or False: Two patients can be linked to the same guarantor account. -
ANSWER ✔️✔️TRUE
True or False: You can use the Temporary Address tab to make sure a patient's
bills are sent to an address other than their home address. -ANSWER ✔️✔️FALSE
What makes up the Serve for Better model? -ANSWER ✔️✔️Empathy, Quality,
Experience, Completeness
What is the purpose of EMTALA? -ANSWER ✔️✔️To ensure that patients who
either present for treatment in the emergency room or in active labor are treated
regardless of their ability to pay for the service.
At what age does a patient become their own Guarantor? -ANSWER ✔️✔️18
Select all the ways in which you can help to keep PHI private:
a. Log off/Lock computer screens when not in use
b. Shred documents containing PHI
