Questions and CORRECT Answers
"Give me your arm. I'm going to take your blood pressure." - CORRECT ANSWER Which
example is indicative of one-way communication?
Verbal, nonverbal, and affective communication must be congruent for the communication to be honest. -
CORRECT ANSWER Which statement is true about communication?
Nonverbal - CORRECT ANSWER A student nurse comes to clinical with a slightly dirty uniform
and is unshaven. The patient questions the student's ability to provide safe care. Which communication
method includes clothing and physical appearance?
Clarification - CORRECT ANSWER Which type of active listening behavior is demonstrated when
a patient reports chest pain and the nurse asks the location of the pain?
Closed-ended - CORRECT ANSWER A nurse asks a patient when her pain started. This is an
example of which type of question that occurs when a nurse asks a patient to provide a time for onset of
pain?
Simple answers - CORRECT ANSWER Which type of communication block is the nurse
demonstrating when telling a depressed patient that all depressed people feel the same?
Ask the patient to tell what she understood from the nurse - CORRECT ANSWER A 48-year-old
woman is given information about what to expect postsurgically smiles and nods while the nurse is
speaking. Given the characteristics of communication by women, which action should the nurse
implement?
"Hello, my name is Mrs. Smith; I'm the charge nurse on 5N." - CORRECT ANSWER Which
statement identifies the situation step in SBAR?
, Communication is more difficult with older adults - CORRECT ANSWER Which statement does
not apply to communicating with older adults?
Avoid conflict at any cost, Ensure that the other parties know what they did wrong, Use "I" statements -
CORRECT ANSWER Which situation is important in resolving conflict situations? (Select all that
apply.)
False - CORRECT ANSWER T/F? Verbal communication refers to mood or emotion.
Cultural competence - CORRECT ANSWER A student enrolls in a program in a community that
has many people from unfamiliar cultures. Throughout the program, the student intentionally tries to learn
as much as possible about the cultures to acknowledge what is important to provision of patient care.
Which term describes this behavior?
Enculturation - CORRECT ANSWER As a child, you are guided as to what foods to eat,
encouraged to participate in certain traditions, and how to treat parents and grandparents. You learn about
what it means to be well, what to do when you are ill, and what beliefs are important to those who share
your life. Which term identifies this process?
Ethnocentricity - CORRECT ANSWER A Native American patient admitted to the Emergency
Department reports chest pain and requests pain medication. The nurse responds that the patient is
incorrect in reporting pain because of failure to demonstrate symptoms that would suggest pain. Which
term describes this assumption?
Biomedicine - CORRECT ANSWER A patient enters the hospital for investigation of severe
abdominal pain, immediately receives numerous diagnostic tests, and is given intravenous therapy and
pain medications. Which health system does this identify?
Naturalistic - CORRECT ANSWER A student nurse is caring for a child who is among and notices
several bruises on the child's back. The mother explains that this is a result of cupping, an approach to
treating illness within the child's culture. Which health system is associated with cupping?
Personalistic health belief - CORRECT ANSWER Which health belief is consistent with the
thought that the cause of disease is punishment by an evil spirit