Illinois CRSS Overview 2024 UPDATED ACTUAL Questions
and CORRECT Answers
SAMHSA's Working Definitions of Recovery A process of change through which individuals improve their health and wellness,
live a self-directed life, and strive to reach their full potential.
What is the definition of recovery? The process in which persons are able to live, work, learn, and participate fully in
their communities. For some, recovery is the ability to live a fulfilling and
productive life despite a disability. For others, it implies the reduction or complete
remission of symptoms.
How does recovery differ for individuals? For some, recovery is the ability to live a fulfilling and productive life despite a
disability. For others, it implies the reduction or complete remission of symptoms.
Recovery Support The process of giving and receiving non-clinical assistance to help facilitate the
process of recovery; recovery support is provided by individuals with lived
experience in recovery
Recovery Support Specialist A person with lived experience in mental health recovery who helps others with
psychiatric conditions on their recovery journeys in a formal manner and is paid
for his/her services
Recovery Support Services Peer-based services which are delivered through organizations and through the
specialized roles of paid Recovery Support Specialists
What is the expectation for recovery? All persons with mental illnesses can recover and participate fully in a life in the
community. More recovery information: Science has shown that having hope plays
an integral role in an individual's recovery.
, Person Driven Recovery persons have the primary decision-making role regarding the care that is offered
and received. Treatment involves options that the individual chooses from within
the range of what is medically appropriate. The person is informed of and
involved in every decision regarding their care, all the way from medication
choices to employment options. Above all, the person's life goals, hopes and
dreams are the end toward which all treatment and approaches must work
Person Centered /Person First Language It is important to refer to people as people, instead of using labels. The goal of
_ ___________ is ultimately to change attitudes and practices, not simply to
rename them. By modeling the use of empowering language we help to
accomplish this goal. In conversations we will find opportunities to gently
encourage others to use empowering language by using it ourselves.
Wellness Focused (Based) Approach _ __________ is a strength-based approach that begins with an understanding of
what a person is like at their best and what strengths and resources they have to
recover their wellness. This approach facilitates hope and helps to motivate the
person to take an active role in the recovery of their wellness. Science has shown
that having hope plays an integral role in an individual's recovery
Cultural Competency Which competency does this refer to?: Each person has a unique cultural
perspective. Our cultures affect our thoughts, behaviors and ways of life. Despite
our differences, we can all share certain goals in the lifelong process of becoming
more culturally competent.
How Does a CRSS Improve Cultural Competency? Understand the role of culture in behavior and society
• Build relationships across cultures and intentionally involve people of diverse
backgrounds in projects and teams
• Recognize the strengths that exist within various cultures
• Humbly pursue ongoing education and training to better understand social
diversity and oppression
• Respect differences
Accountability _ ________ is about behaving responsibly toward one another and
communicating openly about our responsibilities. Through __________ , we ensure
that actions are consistent with what we as individuals, peers and organizations
have committed ourselves to
Confidentiality No person with the CRSS credential may disclose an individual's Protected Health
Information (PHI) without a signed Authorization for Release of Information from
the individual or their legal guardian, with limited exceptions. When in doubt,
CRSS professionals should err on the side of confidentiality and consult with a
supervisor or legal professional. This protects an individual's ____ _.
Confidentiality Requirements These refer to __________Requirements: • Individuals' rights to privacy of their
health records
• Individuals' rights to access their own health records
• Relationships between staff and consumers
• Conflicts of interest
and CORRECT Answers
SAMHSA's Working Definitions of Recovery A process of change through which individuals improve their health and wellness,
live a self-directed life, and strive to reach their full potential.
What is the definition of recovery? The process in which persons are able to live, work, learn, and participate fully in
their communities. For some, recovery is the ability to live a fulfilling and
productive life despite a disability. For others, it implies the reduction or complete
remission of symptoms.
How does recovery differ for individuals? For some, recovery is the ability to live a fulfilling and productive life despite a
disability. For others, it implies the reduction or complete remission of symptoms.
Recovery Support The process of giving and receiving non-clinical assistance to help facilitate the
process of recovery; recovery support is provided by individuals with lived
experience in recovery
Recovery Support Specialist A person with lived experience in mental health recovery who helps others with
psychiatric conditions on their recovery journeys in a formal manner and is paid
for his/her services
Recovery Support Services Peer-based services which are delivered through organizations and through the
specialized roles of paid Recovery Support Specialists
What is the expectation for recovery? All persons with mental illnesses can recover and participate fully in a life in the
community. More recovery information: Science has shown that having hope plays
an integral role in an individual's recovery.
, Person Driven Recovery persons have the primary decision-making role regarding the care that is offered
and received. Treatment involves options that the individual chooses from within
the range of what is medically appropriate. The person is informed of and
involved in every decision regarding their care, all the way from medication
choices to employment options. Above all, the person's life goals, hopes and
dreams are the end toward which all treatment and approaches must work
Person Centered /Person First Language It is important to refer to people as people, instead of using labels. The goal of
_ ___________ is ultimately to change attitudes and practices, not simply to
rename them. By modeling the use of empowering language we help to
accomplish this goal. In conversations we will find opportunities to gently
encourage others to use empowering language by using it ourselves.
Wellness Focused (Based) Approach _ __________ is a strength-based approach that begins with an understanding of
what a person is like at their best and what strengths and resources they have to
recover their wellness. This approach facilitates hope and helps to motivate the
person to take an active role in the recovery of their wellness. Science has shown
that having hope plays an integral role in an individual's recovery
Cultural Competency Which competency does this refer to?: Each person has a unique cultural
perspective. Our cultures affect our thoughts, behaviors and ways of life. Despite
our differences, we can all share certain goals in the lifelong process of becoming
more culturally competent.
How Does a CRSS Improve Cultural Competency? Understand the role of culture in behavior and society
• Build relationships across cultures and intentionally involve people of diverse
backgrounds in projects and teams
• Recognize the strengths that exist within various cultures
• Humbly pursue ongoing education and training to better understand social
diversity and oppression
• Respect differences
Accountability _ ________ is about behaving responsibly toward one another and
communicating openly about our responsibilities. Through __________ , we ensure
that actions are consistent with what we as individuals, peers and organizations
have committed ourselves to
Confidentiality No person with the CRSS credential may disclose an individual's Protected Health
Information (PHI) without a signed Authorization for Release of Information from
the individual or their legal guardian, with limited exceptions. When in doubt,
CRSS professionals should err on the side of confidentiality and consult with a
supervisor or legal professional. This protects an individual's ____ _.
Confidentiality Requirements These refer to __________Requirements: • Individuals' rights to privacy of their
health records
• Individuals' rights to access their own health records
• Relationships between staff and consumers
• Conflicts of interest
