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VANS KEY TEST STUDY GUIDE QUESTIONS AND ANSWERS

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VANS KEY TEST STUDY GUIDE QUESTIONS AND ANSWERS

Institution
Principles Of Management
Course
Principles of Management

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What is the armored pick-up process? How many minutes do you have to release the
deposit to the guard?


Give this one a try later!


Deposits are kept in the safe until the armored car guard arrives to pick up.
The guard has limited minutes after entering the store to receive the deposit ,
exchange change order and leave.




True or false - Vans employees would never convince you to comply to a request with
intimidation or threats


Give this one a try later!

, Answer is true




What are KPI's? How and why do we track them?


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Key performance indicators (ADS, Leverage, UPT, conversion). They are
tracked through StoreForce under statistics or dashboard




How do you handle a customer/ employee injury?


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Customer: Evaluate the situation and determine the customer's medical needs.
Call 911 if necessary or requested by the customer. The incident must be
entered into ProcessMap within 24 hours

Employee: Contact PC365 to report the employee injury (US only)




what do you do if your store reaches max capacity?


Give this one a try later!

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Institution
Principles of Management
Course
Principles of Management

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