BSIS 301 FINAL EXAM STUDY GUIDE
QUESTIONS & ELABORATED A+
GRADED ANSWERS
Define and describe a business process - Correct Answer ✔✔ A product or service is
created via a sequence of tasks or activities that take a set of inputs and convert them
into the desired output. Consists of 3 fundamental processes: procurement, production,
fulfillment
Describe a work center - Correct Answer ✔✔ The actual task of creating the product is
accomplished here. One or more tasks or operations can be completed in a work
center.
Advantages of paper-based system - Correct Answer ✔✔ Can use/refer to physical
copy for moving along the business process
Disadvantages of paper-based system - Correct Answer ✔✔ Difficult to organize, easy
to lose, hard to manage with large scale business
What is the Silo effect? - Correct Answer ✔✔ By focusing so narrowly on their specific
task, workers lose sight of the "big picture" of the larger process, be it procurement,
fulfillment, or anything else.
Lead time - Correct Answer ✔✔ How far in advance a company must plan to obtain raw
materials from its suppliers
Lag time - Correct Answer ✔✔ A delay in the successor step and can occur at any step
in the business process
Cycle time - Correct Answer ✔✔ the amount of time needed to produce a product or
process a customer order
Goods Issue - Correct Answer ✔✔ Occurs when materials are removed from storage, in
which case inventory is reduced.
Goods Receipt - Correct Answer ✔✔ verifies that the specified goods have been
received and results in an increased inventory level
Sales organization - Correct Answer ✔✔ Responsible for the sale and distribution of
goods and services
QUESTIONS & ELABORATED A+
GRADED ANSWERS
Define and describe a business process - Correct Answer ✔✔ A product or service is
created via a sequence of tasks or activities that take a set of inputs and convert them
into the desired output. Consists of 3 fundamental processes: procurement, production,
fulfillment
Describe a work center - Correct Answer ✔✔ The actual task of creating the product is
accomplished here. One or more tasks or operations can be completed in a work
center.
Advantages of paper-based system - Correct Answer ✔✔ Can use/refer to physical
copy for moving along the business process
Disadvantages of paper-based system - Correct Answer ✔✔ Difficult to organize, easy
to lose, hard to manage with large scale business
What is the Silo effect? - Correct Answer ✔✔ By focusing so narrowly on their specific
task, workers lose sight of the "big picture" of the larger process, be it procurement,
fulfillment, or anything else.
Lead time - Correct Answer ✔✔ How far in advance a company must plan to obtain raw
materials from its suppliers
Lag time - Correct Answer ✔✔ A delay in the successor step and can occur at any step
in the business process
Cycle time - Correct Answer ✔✔ the amount of time needed to produce a product or
process a customer order
Goods Issue - Correct Answer ✔✔ Occurs when materials are removed from storage, in
which case inventory is reduced.
Goods Receipt - Correct Answer ✔✔ verifies that the specified goods have been
received and results in an increased inventory level
Sales organization - Correct Answer ✔✔ Responsible for the sale and distribution of
goods and services
