FINAL EXAM BSIS 496 QUESTIONS &
CORRECT RATIONALE 100%
COMPLETE
Is this idea true or false: A lack of trust is a consequence of a lack of clarity around
expectations and accountabilities. - Correct Answer ✔✔ True
Is this idea true or false: An IT-business partnership can flourish without senior
management participation - Correct Answer ✔✔ False
Is this idea true or false: By operating IT like-a-business, the business's expectations of
IT are met - Correct Answer ✔✔ False
Is this idea true or false: Being technically competent is sufficient to have credibility with
the business. - Correct Answer ✔✔ False
Is this idea true or false: The most effective way to build trust is through effective
governance - Correct Answer ✔✔ True
Select all the statements below that do not describe the traditional business-IT
partnership.
Symbiotic
Ill will
None of the above
Misunderstanding
Supportive - Correct Answer ✔✔ Supportive
Select all the generic roles below that are not assumed by IT.
Customer support
Architecture builder
None of the above
Technological leader
Strategy builder
Project coordinator - Correct Answer ✔✔ Customer support
Strategy builder
Select all the outcomes below of a complex relationship.
Excessive meetings
Unclear expectations
Difficult communicating
Deferred decision-making
None of the above
, Unclear accountabilities - Correct Answer ✔✔ Excessive meetings
Deferred decision-making
Select all the assumptions below that business does not make about IT.
IT is a necessary evil
IT rules
IT is a support, not a partner
Business and IT are equal partners
None of the above
Business can do IT better - Correct Answer ✔✔ None of the above
Choose the term below that best completes this sentence: Problems arise when the
_____ espoused by IT conflict with those of the organization or a part of the
organization.
Governance
Assumptions and values
Priorities and preferences
Expectations and estimates
Strategy and vision
None of the above - Correct Answer ✔✔ Assumptions and values
Is this idea true or false: Shadow-IT is a growing gap between the organization-
sanctioned IT and what employees are using.
True
False - Correct Answer ✔✔ True
Select all the definitions below that do not describe shadow-IT.
Solutions that grew out of End User Computing tools and applications adapted for other
purposes and had drifted out of IT's control.
IT-related expenses in organizations for anything other than the IT provided by the
enterprise.
IT is used for work tasks outside of IT policies, rules, guidelines, standards, and
procedures.
The business' use of hardware, software, systems, solutions, or services for work
without the explicit approval or knowledge of IT.
None of the above
The autonomous development, purchase, implementation, and use of various
technology by departments other than IT. - Correct Answer ✔✔ None of the above
Is this idea true or false: Much of Shadow-IT is for the rapid development of front-end
software.
False
True - Correct Answer ✔✔ False
Is this idea true or false: It is estimated that one-third of successful attacks on
enterprises will be on data located in shadow-IT resources.
CORRECT RATIONALE 100%
COMPLETE
Is this idea true or false: A lack of trust is a consequence of a lack of clarity around
expectations and accountabilities. - Correct Answer ✔✔ True
Is this idea true or false: An IT-business partnership can flourish without senior
management participation - Correct Answer ✔✔ False
Is this idea true or false: By operating IT like-a-business, the business's expectations of
IT are met - Correct Answer ✔✔ False
Is this idea true or false: Being technically competent is sufficient to have credibility with
the business. - Correct Answer ✔✔ False
Is this idea true or false: The most effective way to build trust is through effective
governance - Correct Answer ✔✔ True
Select all the statements below that do not describe the traditional business-IT
partnership.
Symbiotic
Ill will
None of the above
Misunderstanding
Supportive - Correct Answer ✔✔ Supportive
Select all the generic roles below that are not assumed by IT.
Customer support
Architecture builder
None of the above
Technological leader
Strategy builder
Project coordinator - Correct Answer ✔✔ Customer support
Strategy builder
Select all the outcomes below of a complex relationship.
Excessive meetings
Unclear expectations
Difficult communicating
Deferred decision-making
None of the above
, Unclear accountabilities - Correct Answer ✔✔ Excessive meetings
Deferred decision-making
Select all the assumptions below that business does not make about IT.
IT is a necessary evil
IT rules
IT is a support, not a partner
Business and IT are equal partners
None of the above
Business can do IT better - Correct Answer ✔✔ None of the above
Choose the term below that best completes this sentence: Problems arise when the
_____ espoused by IT conflict with those of the organization or a part of the
organization.
Governance
Assumptions and values
Priorities and preferences
Expectations and estimates
Strategy and vision
None of the above - Correct Answer ✔✔ Assumptions and values
Is this idea true or false: Shadow-IT is a growing gap between the organization-
sanctioned IT and what employees are using.
True
False - Correct Answer ✔✔ True
Select all the definitions below that do not describe shadow-IT.
Solutions that grew out of End User Computing tools and applications adapted for other
purposes and had drifted out of IT's control.
IT-related expenses in organizations for anything other than the IT provided by the
enterprise.
IT is used for work tasks outside of IT policies, rules, guidelines, standards, and
procedures.
The business' use of hardware, software, systems, solutions, or services for work
without the explicit approval or knowledge of IT.
None of the above
The autonomous development, purchase, implementation, and use of various
technology by departments other than IT. - Correct Answer ✔✔ None of the above
Is this idea true or false: Much of Shadow-IT is for the rapid development of front-end
software.
False
True - Correct Answer ✔✔ False
Is this idea true or false: It is estimated that one-third of successful attacks on
enterprises will be on data located in shadow-IT resources.
