MGT 323 Cemetery and Cremation
Fundamentals: Ch.1 Intro to
Cremation Exam Questions & Answers
(Grade A+)
Ethics -
correct answer ✅Principles of conduct based on values related to
good and right behavior that guide personal as well as business
decisions and actions
Ethical practices in funeral industry -
correct answer ✅Environmental protection practices to avoid
emissions of pollutants into the atmosphere; religious and cultural
practices regarding the proper treatment of the dead and created
remains
Role of the operator -
correct answer ✅Offering nothing less than extraordinary service
at every step in the process; show the same compassion for
cremation families as you do for traditional families; never make
assumptions regarding facts and side with caution; maintain your
equipment; position the deceased within the cremator
appropriately; communicate effectively with your employer,
coworkers, colleagues in the funeral service, and employees of
third-party crematories
, MGT 323 Cemetery and Cremation
Fundamentals: Ch.1 Intro to
Cremation Exam Questions & Answers
(Grade A+)
Service to Families -
correct answer ✅Always return cremated remains with the utmost
consideration and propriety as befitting remains of somebody's
loved one; be transparent regarding the crematory's identification
procedures; address each client's questions or fears; maintain an
open door policy at both the funeral home and the crematory;
always clearly explain the range of alternatives for services that
cremation-oriented families can have; explain that cremation is a
process that prepares a deceased person's remains for permanent
memorialization; be descriptive when describing options for final
disposition; never treat cremation families as second-class
customers
Cremation -
correct answer ✅the reduction of a dead human body to inorganic
bone fragments by intense heat in a specifically designed retort or
chamber
Australia 23,000 BCE -
correct answer ✅The oldest archeological evidence of cremation
comes from ______________; Neolithic sites in the Americas
Fundamentals: Ch.1 Intro to
Cremation Exam Questions & Answers
(Grade A+)
Ethics -
correct answer ✅Principles of conduct based on values related to
good and right behavior that guide personal as well as business
decisions and actions
Ethical practices in funeral industry -
correct answer ✅Environmental protection practices to avoid
emissions of pollutants into the atmosphere; religious and cultural
practices regarding the proper treatment of the dead and created
remains
Role of the operator -
correct answer ✅Offering nothing less than extraordinary service
at every step in the process; show the same compassion for
cremation families as you do for traditional families; never make
assumptions regarding facts and side with caution; maintain your
equipment; position the deceased within the cremator
appropriately; communicate effectively with your employer,
coworkers, colleagues in the funeral service, and employees of
third-party crematories
, MGT 323 Cemetery and Cremation
Fundamentals: Ch.1 Intro to
Cremation Exam Questions & Answers
(Grade A+)
Service to Families -
correct answer ✅Always return cremated remains with the utmost
consideration and propriety as befitting remains of somebody's
loved one; be transparent regarding the crematory's identification
procedures; address each client's questions or fears; maintain an
open door policy at both the funeral home and the crematory;
always clearly explain the range of alternatives for services that
cremation-oriented families can have; explain that cremation is a
process that prepares a deceased person's remains for permanent
memorialization; be descriptive when describing options for final
disposition; never treat cremation families as second-class
customers
Cremation -
correct answer ✅the reduction of a dead human body to inorganic
bone fragments by intense heat in a specifically designed retort or
chamber
Australia 23,000 BCE -
correct answer ✅The oldest archeological evidence of cremation
comes from ______________; Neolithic sites in the Americas
