What should be used to control a user's ability to view a dashboard?
A) Sharing rules
B) Dashboard folder access
C) Source report folder access
D) Dashboard properties - ANSWER B) Dashboard folder access
Moving from the account object to the contact object is an example of what type of relation-
ship? (Pick 3)
A) Related List
B) Lookup
C) Child-to-Parent
D) One-to-Many
E) Parent-to-Child - ANSWER A) Related List
D) One-to-Many
E) Parent-to-Child
Moving from the opportunity object to the account object is an example of what type of re-
lationship? (Pick 2)
1
,A) Related List
B) Lookup
C) Child-to-Parent
D) One-to-Many
E) Parent-to-Child - ANSWER B) Lookup
C) Child-to-Parent
Moving from the case object to the contact object is an example of what type of relation-
ship? (Pick 2)
A) Related List
B) Lookup
C) Child-to-Parent
D) One-to-Many
E) Parent-to-Child - ANSWER B) Lookup
C) Child-to-Parent
Once enabled, which of the following features cannot be disabled?
A) Chatter
B) Advanced Currency Management
C) Custom Fiscal Year
D) Collapsible Sidebar
E) Lightning Experience - ANSWER C) Custom Fiscal Year
Sales reps should not be able to delete accounts. Which feature can help meet this require-
ment?
2
,A) Create a custom Sales User profile without the delete permission
B) Assign all sales users to the Standard User profile
C) Change the Account tab setting to Tab Hidden
D) Disable Enhanced Lists - ANSWER A) Create a custom Sales User profile without the
delete permission
True or False: The standard user profile allows users to do everything but delete the records
that they own. - ANSWER False
True or False: By default, all Salesforce orgs are set to a single currency. - ANSWER True
True or False: A tab setting on an object should be used to protect sensitive data from users.
- ANSWER False
True or False: The user interface (UI) settings are "global," and therefore apply to all users in
an org - ANSWER True
True or False: Chatter external users can only interact in public or private Chatter groups that
they belong to. - ANSWER False
True or False: Locale settings control date, time zone, currency, and name order. - AN-
SWER False
True or False: It is possible to switch to a standard fiscal year from a custom fiscal year. - AN-
SWER False
Which features can an admin use to restrict login access? (Pick 2)
A) Profile Login Hours
3
, B) Sharing Rules
C) Trusted IP Ranges
D) OWD's
E) Profile IP Ranges - ANSWER A) Profile Login Hours
E) Profile IP Ranges
What is the only feature an admin can use to restrict record access?
A) CRED Settings
B) Sharing Rules
C) Role Hierarchy
D) OWD's
E) Profile Login Hours - ANSWER D) OWD's
How can an admin grant full access to a record? (Pick 2)
A) Ownership
B) Sharing Rules
C) Role Hierarchy
D) Manual Sharing
E) CRED Settings - ANSWER A) Ownership
C) Role Hierarchy
Which feature allows end users to share their own records? (Pick 2)
A) Teams
B) Sharing Rules
4
A) Sharing rules
B) Dashboard folder access
C) Source report folder access
D) Dashboard properties - ANSWER B) Dashboard folder access
Moving from the account object to the contact object is an example of what type of relation-
ship? (Pick 3)
A) Related List
B) Lookup
C) Child-to-Parent
D) One-to-Many
E) Parent-to-Child - ANSWER A) Related List
D) One-to-Many
E) Parent-to-Child
Moving from the opportunity object to the account object is an example of what type of re-
lationship? (Pick 2)
1
,A) Related List
B) Lookup
C) Child-to-Parent
D) One-to-Many
E) Parent-to-Child - ANSWER B) Lookup
C) Child-to-Parent
Moving from the case object to the contact object is an example of what type of relation-
ship? (Pick 2)
A) Related List
B) Lookup
C) Child-to-Parent
D) One-to-Many
E) Parent-to-Child - ANSWER B) Lookup
C) Child-to-Parent
Once enabled, which of the following features cannot be disabled?
A) Chatter
B) Advanced Currency Management
C) Custom Fiscal Year
D) Collapsible Sidebar
E) Lightning Experience - ANSWER C) Custom Fiscal Year
Sales reps should not be able to delete accounts. Which feature can help meet this require-
ment?
2
,A) Create a custom Sales User profile without the delete permission
B) Assign all sales users to the Standard User profile
C) Change the Account tab setting to Tab Hidden
D) Disable Enhanced Lists - ANSWER A) Create a custom Sales User profile without the
delete permission
True or False: The standard user profile allows users to do everything but delete the records
that they own. - ANSWER False
True or False: By default, all Salesforce orgs are set to a single currency. - ANSWER True
True or False: A tab setting on an object should be used to protect sensitive data from users.
- ANSWER False
True or False: The user interface (UI) settings are "global," and therefore apply to all users in
an org - ANSWER True
True or False: Chatter external users can only interact in public or private Chatter groups that
they belong to. - ANSWER False
True or False: Locale settings control date, time zone, currency, and name order. - AN-
SWER False
True or False: It is possible to switch to a standard fiscal year from a custom fiscal year. - AN-
SWER False
Which features can an admin use to restrict login access? (Pick 2)
A) Profile Login Hours
3
, B) Sharing Rules
C) Trusted IP Ranges
D) OWD's
E) Profile IP Ranges - ANSWER A) Profile Login Hours
E) Profile IP Ranges
What is the only feature an admin can use to restrict record access?
A) CRED Settings
B) Sharing Rules
C) Role Hierarchy
D) OWD's
E) Profile Login Hours - ANSWER D) OWD's
How can an admin grant full access to a record? (Pick 2)
A) Ownership
B) Sharing Rules
C) Role Hierarchy
D) Manual Sharing
E) CRED Settings - ANSWER A) Ownership
C) Role Hierarchy
Which feature allows end users to share their own records? (Pick 2)
A) Teams
B) Sharing Rules
4
