1. What should a system administrator use to disable access to a custom application for a
group of users?
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts - ANSWER A. Profiles
2. Universal Containers needs to track the manufacturer and model for specific car compa-
nies. How can the system administrator ensure that the manufacturer selected influences
the values available for the model?
A. Create the manufacturer field as a dependent picklist and the model as a controlling pick-
list.
B. Create a lookup field from the manufacturer object to the model object.
C. Create the manufacturer field as a controlling picklist and the model as a dependent pick-
list.
D. Create a multi-select picklist field that includes both manufacturers and models. - AN-
SWER C. Create the manufacturer field as a controlling picklist and the model as a de-
pendent picklist.
3. Sales representatives at Universal Containers need assistance from product managers
when selling certain products. Product managers do not have access to opportunities, but
need to gain access when they are assisting with a specific deal. How can a system adminis-
trator accomplish this?
A. Notify the product manager using opportunity update reminders.
1
, B. Enable opportunity teams and allow users to add the product manager.
C. Use similar opportunities to show opportunities related to the product manager.
D. Enable account teams and allow users to add the product manager. - ANSWER B. Ena-
ble opportunity teams and allow users to add the product manager.
4. What should a system administrator consider before importing a set of records into
Salesforce? (There are two correct answers.)
A. The import file should include a record owner for each record.
B. Currency field values will default to the personal currency of the record owner.
C. Data should be de-duplicated in the import file prior to import.
D. Validation rules are not triggered when importing data using the import wizard. - AN-
SWER C. Data should be de-duplicated in the import file prior to import.
5. Which statement about custom summary formulas in reports is true? (There are two cor-
rect answers.)
A. Reports can be grouped by a custom summary formula result.
B. Custom summary formulas can reference a formula field within a report.
C. Custom summary formulas can reference another custom summary formula.
D. Custom summary formulas can be used in a report built from a custom report type. - AN-
SWER B. Custom summary formulas can reference a formula field within a report.
D. Custom summary formulas can be used in a report built from a custom report type.
6. All fields on the Approval page layout are available to view on the Approval History related
list.
A. True
2
group of users?
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts - ANSWER A. Profiles
2. Universal Containers needs to track the manufacturer and model for specific car compa-
nies. How can the system administrator ensure that the manufacturer selected influences
the values available for the model?
A. Create the manufacturer field as a dependent picklist and the model as a controlling pick-
list.
B. Create a lookup field from the manufacturer object to the model object.
C. Create the manufacturer field as a controlling picklist and the model as a dependent pick-
list.
D. Create a multi-select picklist field that includes both manufacturers and models. - AN-
SWER C. Create the manufacturer field as a controlling picklist and the model as a de-
pendent picklist.
3. Sales representatives at Universal Containers need assistance from product managers
when selling certain products. Product managers do not have access to opportunities, but
need to gain access when they are assisting with a specific deal. How can a system adminis-
trator accomplish this?
A. Notify the product manager using opportunity update reminders.
1
, B. Enable opportunity teams and allow users to add the product manager.
C. Use similar opportunities to show opportunities related to the product manager.
D. Enable account teams and allow users to add the product manager. - ANSWER B. Ena-
ble opportunity teams and allow users to add the product manager.
4. What should a system administrator consider before importing a set of records into
Salesforce? (There are two correct answers.)
A. The import file should include a record owner for each record.
B. Currency field values will default to the personal currency of the record owner.
C. Data should be de-duplicated in the import file prior to import.
D. Validation rules are not triggered when importing data using the import wizard. - AN-
SWER C. Data should be de-duplicated in the import file prior to import.
5. Which statement about custom summary formulas in reports is true? (There are two cor-
rect answers.)
A. Reports can be grouped by a custom summary formula result.
B. Custom summary formulas can reference a formula field within a report.
C. Custom summary formulas can reference another custom summary formula.
D. Custom summary formulas can be used in a report built from a custom report type. - AN-
SWER B. Custom summary formulas can reference a formula field within a report.
D. Custom summary formulas can be used in a report built from a custom report type.
6. All fields on the Approval page layout are available to view on the Approval History related
list.
A. True
2
