Personality - ANSWER how people affect others and how they understand and view
themselves, as well as their pattern of inner and outer measurable traits and the person-
situation interaction
self-concept - ANSWER people's attempts to understand themselves
self-esteem - ANSWER people's self-perceived competence and self-image
person-situation interaction - ANSWER each situation is different. People are not static,
acting the same in all situations, but instead are ever changing and flexible.
organization-based self-esteem (OBSE) - ANSWER self perceived value that individuals have
of themselves as organization members acting within organization context
socialization process - ANSWER personality development consists of a continuous process
and sequence based largely on learning opportunities and the continuous impact from the
social environment
successful organizational socialization includes: - ANSWER challenging first job
relevant training
timely and consistent feedback
right person in charge of socialization
relaxed orientation program
work groups with high morale
"Big five" personality traits - ANSWER extraversion, agreeableness, conscientiousness,
emotional stability, openness to experience
, extraversion - ANSWER sociable, outgoing, talkative, assertive
higher extraversion; more management/sales success; more absenteeism
agreeableness - ANSWER cooperative, warm, caring, courteous
Higher conscientiousness; strongest positive correlation with job performance, higher goal
setting, take on more responsibility, less absent
emotional stability - ANSWER calm, secure, happy, unworried
high emotional stability, tied to job performance, better in stressful situation
openness to experience - ANSWER curious, intellectual, creative, flexible
higher openness to experience, job training proficiency, have strategic management style
Myers-Briggs Type Indicator - ANSWER based on four dimensions of traits:
extraversion vs. introversion
sensing vs. intuiting
thinking vs. feeling
judging vs. perceiving
Extraversion vs. Introversion - ANSWER how people prefer to focus their energies
sensing vs intuiting - ANSWER how people give attention and collect info
thinking vs. feeling - ANSWER how people process and evaluate information and make
decisions