PSYC 388 Final Exam UPDATED ACTUAL
Questions and CORRECT Answers
Escape responses - CORRECT ANSWER -suicide, flight, denial
peacemaking responses - CORRECT ANSWER -overlook, reconciliation, negotiation, mediation,
arbitration, accountability
attack responses - CORRECT ANSWER -assault, litigation, murder
Mediation, Arbitration, and Accountability - CORRECT ANSWER -What peacemaking responses
involve a third party?
assault - CORRECT ANSWER -conflict response: use forms of force or intimidation, violence, and
efforts to damage the other party; escalates the conflict
litigation - CORRECT ANSWER -conflict response: legal case/lawsuit
murder - CORRECT ANSWER -conflict response: kill those who oppose you
overlook - CORRECT ANSWER -conflict response: quietly and deliberately move on, a form of
forgiveness
reconciliation - CORRECT ANSWER -conflict response: personal resolution through confession,
loving correction, and forgiveness
negotiation - CORRECT ANSWER -conflict response: working through the material issues to
resolve a conflict beyond reconciliation; cooperative bargaining
, mediation - CORRECT ANSWER -conflict response: asking one or more objective outside parties
to meet with them and explore possible solutions, but do not have the authority to force the acceptance of
a solution
arbitration - CORRECT ANSWER -conflict response: one or more people listen to the arguments
and render a binding decision that both parties must accept
accountability - CORRECT ANSWER -conflict response: church leaders formally intervene to hold
parties to scripture and promote repentance, justice, and forgiveness
denial - CORRECT ANSWER -conflict response: pretend no problem exists
flight - CORRECT ANSWER -conflict response: run away from conflict; quit, leave, divorce, etc.
suicide - CORRECT ANSWER -conflict response: escaping the conflict by ending your own life
Competing, The Shark - CORRECT ANSWER -I win, you lose; high assertive, low cooperative;
relationships take low priority; breeds hostility and resentment; goal oriented
Accommodating, Teddy Bear - CORRECT ANSWER -I lose, you win; high cooperative, low
assertive; maintains relationships; ignores own goals; easily taken advantage of
Avoiding, the turtle - CORRECT ANSWER -I lose, you lose; low cooperative, low assertive; hide
and ignore conflict; overuse leads to being walked all over
compromising, the fox - CORRECT ANSWER -I win some, you win some; mid-cooperative and
assertive; sacrifice own goals and convince others to sacrifice some of theirs; relationships maintained
and conflict removed; often results in less than ideal outcome
collaborating, the owl - CORRECT ANSWER -I win, you win; high cooperative, high assertive;
problem confronting; finds solutions that are agreeable to all sides; takes a lot of time and effort
Questions and CORRECT Answers
Escape responses - CORRECT ANSWER -suicide, flight, denial
peacemaking responses - CORRECT ANSWER -overlook, reconciliation, negotiation, mediation,
arbitration, accountability
attack responses - CORRECT ANSWER -assault, litigation, murder
Mediation, Arbitration, and Accountability - CORRECT ANSWER -What peacemaking responses
involve a third party?
assault - CORRECT ANSWER -conflict response: use forms of force or intimidation, violence, and
efforts to damage the other party; escalates the conflict
litigation - CORRECT ANSWER -conflict response: legal case/lawsuit
murder - CORRECT ANSWER -conflict response: kill those who oppose you
overlook - CORRECT ANSWER -conflict response: quietly and deliberately move on, a form of
forgiveness
reconciliation - CORRECT ANSWER -conflict response: personal resolution through confession,
loving correction, and forgiveness
negotiation - CORRECT ANSWER -conflict response: working through the material issues to
resolve a conflict beyond reconciliation; cooperative bargaining
, mediation - CORRECT ANSWER -conflict response: asking one or more objective outside parties
to meet with them and explore possible solutions, but do not have the authority to force the acceptance of
a solution
arbitration - CORRECT ANSWER -conflict response: one or more people listen to the arguments
and render a binding decision that both parties must accept
accountability - CORRECT ANSWER -conflict response: church leaders formally intervene to hold
parties to scripture and promote repentance, justice, and forgiveness
denial - CORRECT ANSWER -conflict response: pretend no problem exists
flight - CORRECT ANSWER -conflict response: run away from conflict; quit, leave, divorce, etc.
suicide - CORRECT ANSWER -conflict response: escaping the conflict by ending your own life
Competing, The Shark - CORRECT ANSWER -I win, you lose; high assertive, low cooperative;
relationships take low priority; breeds hostility and resentment; goal oriented
Accommodating, Teddy Bear - CORRECT ANSWER -I lose, you win; high cooperative, low
assertive; maintains relationships; ignores own goals; easily taken advantage of
Avoiding, the turtle - CORRECT ANSWER -I lose, you lose; low cooperative, low assertive; hide
and ignore conflict; overuse leads to being walked all over
compromising, the fox - CORRECT ANSWER -I win some, you win some; mid-cooperative and
assertive; sacrifice own goals and convince others to sacrifice some of theirs; relationships maintained
and conflict removed; often results in less than ideal outcome
collaborating, the owl - CORRECT ANSWER -I win, you win; high cooperative, high assertive;
problem confronting; finds solutions that are agreeable to all sides; takes a lot of time and effort
