UPDATED ACTUAL Questions and
CORRECT Answers
Informational Social Influence - CORRECT ANSWER - influence resulting from one's willingness
to accept other's opinions about reality
Normative Social Influence - CORRECT ANSWER - influence resulting from a person's desire to
gain approval or avoid disapproval
Elaboration Likelihood Model (ELM) - CORRECT ANSWER - a theoretical model that posits two
channels by which persuasive appeals lead to attitude change: a central route and a peripheral route
Reciprocity - CORRECT ANSWER - idea that if you do something for someone, they owe you
something in return
Scapegoat Theory - CORRECT ANSWER - the theory that prejudice offers an outlet for anger by
providing someone to blame
Ethnocentrism - CORRECT ANSWER - belief in the superiority of one's own ethnic group
Altruism - CORRECT ANSWER - the quality of unselfish concern for the welfare of others
Social Group - CORRECT ANSWER - a collection of people who interact with one another and
have a certain feeling of unity
Norms - CORRECT ANSWER - rules and expectations by which a society guides the behavior of
its members
, Roles - CORRECT ANSWER - the different positions in the group, each with its own set of norms
Latane & Darley Study - CORRECT ANSWER - When white smoke comes in, you are much less
likely to respond if there are passive confederates. Proves pluralistic ignorance- assume nothing is wrong
because others seem unconcerned
Sherif Study - CORRECT ANSWER - children in a summer camp were divided into two groups on
an arbitrary basis and made to engage in competition with each other. This engendered intergroup
hostility and dislike, which was found to be greatly reduced when a task requiring the two groups to
cooperate (on superordinate goals) was introduced.
Rosenthal & Jacobson Study - CORRECT ANSWER - aimed to test the existence of the Pygmalion
Effect in schools.
Found that those students randomly assigned to the "bloomer" group made larger gains at the end of the
year than the "average" students.
Zimbardo Study - CORRECT ANSWER - This social psychologist studied how people behave
when they are asked to play roles, in particular as prison guards or prisoners.
Out-Group Homogeneity - CORRECT ANSWER - tendency to view all individuals outside our
group as highly similar
In-Group Bias - CORRECT ANSWER - tendency to favor individuals within our group over those
from outside our group
Dispositional Factors - CORRECT ANSWER - Personal factors of the individual being the main
explanation for their behaviour
Situational Factors - CORRECT ANSWER - environmental stimuli that affect a person's behavior.
Superordinate Goals - CORRECT ANSWER - shared goals that override differences among people
and require their cooperation