WITH ANSWERS |LATEST UPDATE .
Elements of the communication cycle: - Correct Answer -1. Communication begins - Sender
2.Information- Message
3.Decodes communication- Receiver
4.Clarification or conformation- Feedback
Sets Standards for laboratory testing: - Correct Answer -CLSI - Clinical and /laboratory
Standards Institute
Is responsible for minimizing work-related injuries: - Correct Answer -OSHA - Occupational
Safety and Health Administration
Regulates content labeling of blood products: - Correct Answer -AABB - American
Association of Blood Banks
Regulates the internal handling of medical waste: - Correct Answer -EPA - Environmental
Protection Agency
Monitors and reports diseases: - Correct Answer -FDA - Food and Drug Administration
Sets standards for phlebotomy training programs: - Correct Answer -NAACLS - National
Accrediting Agency for Clinical Laboratory Sciences
The healthcare professional who has the greatest control over pre-examination variables
during blood collection is the ____________. - Correct Answer -Phlebotomist
The medical doctor who works in the laboratory is the ___________. - Correct Answer -
Pathologist
1
, Becoming ________ or licensed as a phlebotomist sends a positive message to patients. -
Correct Answer -Certified
The term used to describe tests that are performed at a patient's bedside is _____ __ ____. -
Correct Answer -Point of care
Two types of negative verbal communication: - Correct Answer -1. Lying about how much
something might hurt
2. Talking with "street talk" or "slang".
Two types of negative nonverbal communication: - Correct Answer -1. Wrinkled or smelly
clothes
2. No eye contact while talking with patient
Hierarchy in a laboratory's organizational chart (put in correct order):
1.Administrator
2.Technician
3.Scientist
4.Phlebotomist
5.Section supervisor - Correct Answer -Administrator
Section supervisor
Scientist
Technician
Phlebotomist
The term "Phlebotomy" comes from Greek words that mean:
a. "draw blood"
b. "cut vein"
c. "drain blood"
d. "dermal cut" - Correct Answer -b. "cut vein"
The minimum requirements for entry into a phlebotomy training program generally include a:
2