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MOTIVATION
Herzberg’s Motivation-Hygiene Theory: Two-Factor
By Dr. Serhat Kurt Posted on March 31, 2021 Updated on October 17, 2022 Reading Time: 5 minutes
Businesses and organizations have long sought for answers on how to boost employee production, and therefore, profits.
Fortunately, many researchers have extensively studied human motivation to try and understand what drives humans to work.
Herzberg’s two-factor theory outlines that humans are motivated by two things: motivators and hygiene factors (see Figure 1).
These two factors are both critical to motivation: motivators encourage job satisfaction and hygiene factors prevent job
dissatisfaction.
Table of Contents
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Frederick Irving Herzberg (April 18, 1923 – January 19, 2000[1]) was an American psychologist who became famous for the Motivator-Hygiene theory.
Motivation factors: factors that are related to workplace satisfaction. They cover intrinsic needs such as achievement,
recognition, and advancement. Motivation factors allow employees to be content in their jobs and promote growth.
Hygiene factors: factors that are not related to workplace satisfaction but must be present in the workplace in order to
prevent dissatisfaction. Hygiene factors cover extrinsic needs such as pay grade, workplace policy and relationships with
their peers.
See also: Model of Motivation: ARCS Instructional Design
Figure 1: Motivators & Hygiene Factors
How Herzberg’s Theory Is Related To Maslow’s
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