TEST PAPER 2026 QUESTIONS WITH
SOLUTIONS GRADED A+ COMPLETE
ANSWERS BUNDLE
●● Line Managers.
Answer: Staff responsible for achieving specific business objectives, and
with the resources to get things done.
●● Soft Human Resource Management.
Answer: Treat workforce as a special strength of the business and
therefore make sure that staff welfare and motivation are always top
priority.
●● Staff Appraisal.
Answer: A regular (perhaps annual) meeting between employee and line
manager to discuss past performances and future business and career
objectives.
●● Division of Labour.
Answer: Subdividing a task into a number of activities, enabling workers
to specialise and therefore become very efficient at completing what
may be a small, repetitive task.
, ●● Hygiene Factors.
Answer: 'Everything that surrounds what you do in the job', such as pay,
working conditions and social status; all are potential causes of
dissatisfaction, according to Herzberg.
●● Job Satisfaction.
Answer: Sense of well-being and achievement that stems from a
satisfying job.
●● Piece Rate.
Answer: Paying workers per piece they produce (for example, £2 per
pair of jeans made).
●● Productivity.
Answer: Output per person (that is, a measure of efficiency).
●● Trade Union.
Answer: An organisation that represents the interests of staff at the
workplace.
●● Job Design.