CERTIFICATION EVALUATION TEST 2026
FULL QUESTIONS AND CORRECT ANSWERS
GRADED A+
●● Tells- Tannenbaum Schmidt Continuum
Answer: Leader identifies problems, makes decision and announces to
subordinates; expects implementation
●● Sells- Tannenbaum Schmidt Continuum
Answer: Leader still makes decision, but attempts to overcome
resistance through discussion & persuasion
●● Consults- Tannenbaum Schmidt Continuum
Answer: Leader identifies problem and presents it to the group. Listens
to advice and suggestions before making a decision
●● Joins- Tannenbaum Schmidt Continuum
Answer: Leader defines the problem and passes on the solving &
decision-making to the group (which manager is part of)
●● Blake Mouton Grid
,Answer: -different management styles, according to their focus on the
task and the people within the business.
- some managers focus on the task; some on the people in their team;
some are not interested in either task or people; some gain the
commitment of people to the task.
●● Country club leadership- blake mouton grid
Answer: Attention of management is on people rather than on tasks
●● Team leadership- blake mouton grid
Answer: Work is completed through the dedication of people to the task
●● Middle of the road- blake mouton grid
Answer: Focus is on balancing the needs of people and the task - this
generates an adequate performance
●● Produce-or-Perish Leadership- blake mouton grid
Answer: Attention of management is on the task rather than the people
●● Impoverished Leadership
Answer: Minimalist approach focusing neither on people nor the task
●● Scientific decision making
, Answer: -outlines a logical sequential process.
1. set objectives
2. gather data
3. analyse data
4. select
5.implement
6.review
●● Benefits of scientific decision making
Answer: --It provides a clear sense of direction. It is rational and logical.
--Probably more than one person involved in the decision making
process therefore reduced possibility of bias
--Allows comparison between alternative approaches and between pros
and cons.
--Allows actions can be reviewed and changes can be made if they are
required - it is flexible.
--It is easier to defend a policy developed on the basis of good planning
rather than 'gut feeling'.
●● Drawbacks of scientific decision making
Answer: --It can be a slow process to gather and analyse the data. This
may not be needed if there is little risk involved.
--Opportunities can be missed in fast moving markets such as fashion
and technology.