SOLUTION TEST 2026 TESTED QUESTIONS
AND ACCURATE ANSWERS GRADED A+
●● Herzberg's Hygiene and Motivating Factors
Answer: Hygiene factors: company policy, supervision, working
conditions, pay, relations with other employees
Motivating factors: Personal achievement, recognition, interesting work,
personal development
●● Hackham and Oldham
Answer: Believed that jobs needed to be designed to focus around
people to make them motivated.
Five Key Elements: Skill Variety, Task Identity, Task Significance,
Autonomy, Feedback
●● Taylor's Scientific Management
Answer: Created in 20th century. Believed workers were motivated by
money.
Favoured division of labour and piece-rate pay (paid for level of
productivity)
, ●● Bartlett and Ghosal's International Business Strategies
Answer: Measured against pressure to reduce costs and pressure for
local responsiveness (adapting products for different locations/markets)
●● International Strategy (Bartlett and Ghosal)
Answer: - Demands in other markets similar to home market (low local
responsiveness) and low pressure to reduce costs
- Centralised structure (decisions made at head office)
●● Multidomestic Strategy (Bartlett and Ghosal)
Answer: - Demands in different markets are very different but there is
low pressure to reduce costs. Products will be adapted for different
markets.
- Decentralised structure
- Different branches will look and work differently and knowledge won't
be shared between separate branches.
●● Global Strategy (Bartlett and Ghosal)
Answer: - Demands of different markets are similar but high pressure to
reduce costs
- Business structure will be centralised and the business will coordinate
operations across countries to take advantage of economies of scale.