Air Canada Rouge Complete Exam Study Questions with Verified Answers | Guarantee Pass

Air Canada Rouge Complete Exam Study Questions with Verified Answers | Guarantee Pass 1. What is deadhead travel? - ANSWER When a Rouge employee is travelling off-duty to another airport to report for a flight. 2. What are the items a cabin crew member must have on them at all times while on duty? - ANSWER RAIC Passport Visas (if applicable) Dangerous Goods Watch Company ID 3. What is the minimum number of cabin crew required to fuel a 767 with passengers on board? - ANSWER 6 4. What is the only exception to the minimum number of cabin crew required to fuel an aircraft with passengers on board? - ANSWER If a cabin crew member is using the bridge phone 5. What is the APU? - ANSWER Auxiliary Power Unit 6. Where is the APU located? - ANSWER in the aft 7. What is the procedure for transporting live organs? - ANSWER -The customer sales agent delivers the organ directly to the in-charge flight attendant -the in-charge flight attendant advises captain that they have a live organ on board -the organ must be stowed in appropriate stowage -the in-charge flight attendant will give the live organ to the CSA meeting the flight at destination 8. What strollers are allowed on the aircraft? - ANSWER collapsible strollers 9. Where must strollers be stored on the aircraft? - ANSWER in a coatroom or overhead bin underneath seat adjacent to window 10. What is the procedure for storing canes/crutches on board? - ANSWER In overhead bins or coatroom cabin crew MUST inform passenger where their equipment is, and encourage them to advise crew if they need to use the lavatories or to stretch legs 11. What is the process of duplicate seats? - ANSWER -Verify the seat assignment. -Ask the passenger who is already seated if they are in the correct seat. -Check both boarding passes. -If someone is in the incorrect seat, advise and lead them to the correct seat. -If it is a dupe seating assignment, tell passengers we will be back momentarily to fix the issue and bring boarding passes to gate agent. -Show passenger to new seat. 12. What is pushback? - ANSWER When the plane is reversing from the gate 13. What is delay service determined by? - ANSWER the length of the delay 14. What is an extended on-board delay? - ANSWER When an aircraft is held on the tarmac before takeoff or after landing for more than 4 hours 15. On an extended delay, update announcements must be made how frequently? - ANSWER 15 minutes 16. On an extended delay, food and water service must be conducted no later than - ANSWER 2 hours into the delay 17. What is the chain of command? - ANSWER Captain Relief Captain First Officer Relief First Officer In Charge Flight Attendant Flight Attendants in order of seniority 18. What are the three C's of crew resource management? - ANSWER Communication Cooperation Coordination 19. When should a cabin crew member report for duty? - ANSWER One hour prior to flight departure 20. Who is responsible for conducting the pre-flight safety briefing? - ANSWER The in-charge flight attendant 21. How are the crew seats assigned? - ANSWER In order of priority 22. What is the procedure if a piece of equipment is nonoperational? - ANSWER The flight attendants must inform the in-charge flight attendant, who in turn informs the captain 23. What must be checked in the galley? - ANSWER No suspicious items or activity noticed in the: stowage waste oven coffee makers trollies carriers 24. How much of a gap should be between the bridge and the aircraft? - ANSWER Maximum 2 inches 25. Why is there a gap between the bridge and the aircraft? - ANSWER it is necessary to prevent damage to the aircraft 26. Passenger boarding can only commence when: - ANSWER all cabin crew are boarded