CERTIFIED BEHAVIORAL
HEALTH CASE MANAGER
(CBHCM)- CASE MANAGER
QUESTIONS AND ANSWERS
(LATEST)
A client is on treatment to a Marchman Act order initiated by the
client's mother with whom he lives. The client's mother has left
several telephone messages saying she wants to know how he is doing
in treatment and wants to confirm her payment for a hallway house
post treatment. After checking the clinical record, you find there is no
Release of information pertaining to the mother. Which of the
following is the BEST response? - ANSWERS-Speak with the client
and ask he is willing to complete a Release of information that will
allow you to speak
with his mother.
What is the PRIMARY reason professional networks are important to
case managers? - ANSWERS-Professional networks increase
familiarity with the community
resources and offer more options to improve client outcomes
You are friendly with another case manager at your agency. Over
lunch, she tells you about a new business that she just launched with a
, former client. She tells you that he is an artist and she offered, and
they will split any profits from his sales. What is the BEST response
to your colleague? - ANSWERS-Let her know that this is a violation
of ethical and professional conduct and she needs to remedy the
situation immediately.
Best practice when documenting case management activities is to: -
ANSWERS-Record facts with enough detail to ensure clarity.
Your client asks you to attend a picnic that is a benefit for her church.
The tickets cost $15.00 each. How should you respond? -
ANSWERS-Decline the invitation and explain the concept of dual
relationship
The main objective of a service plan review is to - ANSWERS-Ensure
that services, goals, and objectives remain appropriate to the client's
needs
You are assigned a client whose cultural background is not typically
served by your agency. What should you do? - ANSWERS-Gain
knowledge about and competence with the client's culture
On the following which statement is the MOST EFFECTIVE way to
verbally assess client progress related to locating different housing? -
ANSWERS-How is everything going with your housing search?
OPEN-ENDED QUESTIONS
HEALTH CASE MANAGER
(CBHCM)- CASE MANAGER
QUESTIONS AND ANSWERS
(LATEST)
A client is on treatment to a Marchman Act order initiated by the
client's mother with whom he lives. The client's mother has left
several telephone messages saying she wants to know how he is doing
in treatment and wants to confirm her payment for a hallway house
post treatment. After checking the clinical record, you find there is no
Release of information pertaining to the mother. Which of the
following is the BEST response? - ANSWERS-Speak with the client
and ask he is willing to complete a Release of information that will
allow you to speak
with his mother.
What is the PRIMARY reason professional networks are important to
case managers? - ANSWERS-Professional networks increase
familiarity with the community
resources and offer more options to improve client outcomes
You are friendly with another case manager at your agency. Over
lunch, she tells you about a new business that she just launched with a
, former client. She tells you that he is an artist and she offered, and
they will split any profits from his sales. What is the BEST response
to your colleague? - ANSWERS-Let her know that this is a violation
of ethical and professional conduct and she needs to remedy the
situation immediately.
Best practice when documenting case management activities is to: -
ANSWERS-Record facts with enough detail to ensure clarity.
Your client asks you to attend a picnic that is a benefit for her church.
The tickets cost $15.00 each. How should you respond? -
ANSWERS-Decline the invitation and explain the concept of dual
relationship
The main objective of a service plan review is to - ANSWERS-Ensure
that services, goals, and objectives remain appropriate to the client's
needs
You are assigned a client whose cultural background is not typically
served by your agency. What should you do? - ANSWERS-Gain
knowledge about and competence with the client's culture
On the following which statement is the MOST EFFECTIVE way to
verbally assess client progress related to locating different housing? -
ANSWERS-How is everything going with your housing search?
OPEN-ENDED QUESTIONS
