SMQT EXAM QUESTIONS WITH
CORRECT SOLUTIONS||100%
GUARANTEED PASS||UPDATED
2026/2027 SYLLABUS||A+
GRADED||<<RECENT VERSION>>
F225, Hiring, Reporting, & Investigating POLICIES - ANSWER ✓ Keep in mind,
a State must not make a finding that an individual has neglected a resident if the
individual demonstrates that such neglect was caused by factors beyond the control
of the individual.
The facility's reporting requirements under
§483.13(c)(2) and
§483.13(c)(4)
include reporting both alleged violations and the results of investigations to the
State Survey Agency.
F225, Hiring, Reporting, & Investigating POLICIES
Found Guilty - ANSWER ✓ Found Guilty:
The guidelines define the term "found guilty" as follows:
"Found guilty... .by a court of law" applies to situations where the defendant pleads
guilty, is found guilty, or pleads nolo contendere.
F225, Hiring, Reporting, & Investigating POLICIES - ANSWER ✓ Finding is
defined as a determination made by the State that validates allegations of:
Abuse
Neglect
Mistreatment of residents
Misappropriation of their property
,F225, Hiring, Reporting, & Investigating POLICIES
Guidelines provided for employees found guilty of various infractions in
particular: CERTIFIED NURSE AID - ANSWER ✓ A certified nurse aide found
guilty of neglect, abuse, or mistreating residents or misappropriation of property by
a court of law, must have her/his name entered into the nurse aide registry.
F225, Hiring, Reporting, & Investigating POLICIES
Guidelines provided for employees found guilty of various infractions in
particular: LICENSED STAFF - ANSWER ✓ A licensed staff member must be
reported to their licensing board if:
Found guilty of neglect, abuse, or mistreating residents or misappropriation of
property
Actions by a court of law against an employee are such that they indicate that the
individual is unsuited to work in a nursing home (e.g., felony conviction of child
abuse, sexual assault, or assault with a deadly weapon)
***Such a determination by the facility is not limited to mistreatment, neglect and
abuse of residents and misappropriation of their property. ***
Any treatment of residents or others inside or outside the facility that the facility
determines to be such that the individual should not work in a nursing home
environment should also be reported.
QUIZ QUESTION: SCENARIO
You are on a complaint investigation looking into an allegation of verbal abuse.
During your investigation, the resident tells you that a nursing assistant yelled &
cursed at her and that three other staff members were nearby when the incident
occurred.
The resident explains that she was so upset by what the staff member said to her
that she reported the incident to the Social Worker.
,You interview the Social Worker who tells you that while she was not present
when the incident occurred, she did report the allegation made by the resident to
the Director of Nursing (DON).
You interview the DON who confirms that the allegation was reported to her but as
of this date (10 days after the alleged incident), the facility has not completed its
investigation. The DON tells you she has not interviewed the resident or the staff
that was on duty when the alleged incident occurred.
Select the app - ANSWER ✓ ANSWER:
F225- The facility failed to investigate the allegation of abuse that had been
reported. The deficiency should be written at F225.
Actions on Complaints of Resident Abuse & Neglect
Complaint Procedures - ANSWER ✓ Social Security Act:
- Section 1819(g)(1)(c)
- Section 1919(g)(1)(c)
- CFR 488.335
A State is required to describe its procedures for processing complaints in its State
plan.
These complaint procedures complement the existing procedures in:
- Section 3282: State Agency Complaint Management
- Appendix P: Survey Protocol of the State Operations Manual (SOM).
Investigation & resolution of complaints is a critical certification activity. -
ANSWER ✓ An allegation is an assertion of improper care or treatment by a
Skilled Nursing Facility (SNF), Nursing Facility (NF), or SNF/NF facility that
could result in the citation of a Federal deficiency.
SOM, Chapter 7: Survey & Enforcement Process of SNFs & NFs, Section 7000
, NEGLECT - ANSWER ✓ Neglect is defined as the failure to provide goods &
services necessary to avoid physical harm, mental anguish, or mental illness.
42 CFR §488.301
SOM, Chapter 7: Survey & Enforcement Process of SNFs & NFs, Section 7000
ABUSE - ANSWER ✓ Abuse is defined as the willful infliction of injury,
unreasonable confinement, intimidation, or punishment with resulting physical
harm, pain, or mental anguish.
42 CFR §488.301
SOM, Chapter 7: Survey & Enforcement Process of SNFs & NFs, Section 7000
MISAPPROPRIATION of RESIDENT PROPERTY - ANSWER ✓
Misappropriation of resident property is defined as the deliberate misplacement,
exploitation, or wrongful, temporary or permanent use of a resident's belongings or
money without the resident's consent.
42 CFR §488.301
QUIZ QUESTION:
Which term is defined as: "The willful infliction of injury, unreasonable
confinement, intimidation, or punishment with resulting physical harm, pain, or
mental anguish"? - ANSWER ✓ ANSWER:
ABUSE
Written Procedures - ANSWER ✓ The State must have written procedures for the
timely review and investigation of allegations of neglect, abuse, and
misappropriation of resident property [§488.335 (a)(3)].
Additional Procedures - ANSWER ✓ The procedures specified in
- SOM: Section 7700, Investigation of Complaints of Violations & Monitoring of
Compliance &
- SOM, Appendix P:
CORRECT SOLUTIONS||100%
GUARANTEED PASS||UPDATED
2026/2027 SYLLABUS||A+
GRADED||<<RECENT VERSION>>
F225, Hiring, Reporting, & Investigating POLICIES - ANSWER ✓ Keep in mind,
a State must not make a finding that an individual has neglected a resident if the
individual demonstrates that such neglect was caused by factors beyond the control
of the individual.
The facility's reporting requirements under
§483.13(c)(2) and
§483.13(c)(4)
include reporting both alleged violations and the results of investigations to the
State Survey Agency.
F225, Hiring, Reporting, & Investigating POLICIES
Found Guilty - ANSWER ✓ Found Guilty:
The guidelines define the term "found guilty" as follows:
"Found guilty... .by a court of law" applies to situations where the defendant pleads
guilty, is found guilty, or pleads nolo contendere.
F225, Hiring, Reporting, & Investigating POLICIES - ANSWER ✓ Finding is
defined as a determination made by the State that validates allegations of:
Abuse
Neglect
Mistreatment of residents
Misappropriation of their property
,F225, Hiring, Reporting, & Investigating POLICIES
Guidelines provided for employees found guilty of various infractions in
particular: CERTIFIED NURSE AID - ANSWER ✓ A certified nurse aide found
guilty of neglect, abuse, or mistreating residents or misappropriation of property by
a court of law, must have her/his name entered into the nurse aide registry.
F225, Hiring, Reporting, & Investigating POLICIES
Guidelines provided for employees found guilty of various infractions in
particular: LICENSED STAFF - ANSWER ✓ A licensed staff member must be
reported to their licensing board if:
Found guilty of neglect, abuse, or mistreating residents or misappropriation of
property
Actions by a court of law against an employee are such that they indicate that the
individual is unsuited to work in a nursing home (e.g., felony conviction of child
abuse, sexual assault, or assault with a deadly weapon)
***Such a determination by the facility is not limited to mistreatment, neglect and
abuse of residents and misappropriation of their property. ***
Any treatment of residents or others inside or outside the facility that the facility
determines to be such that the individual should not work in a nursing home
environment should also be reported.
QUIZ QUESTION: SCENARIO
You are on a complaint investigation looking into an allegation of verbal abuse.
During your investigation, the resident tells you that a nursing assistant yelled &
cursed at her and that three other staff members were nearby when the incident
occurred.
The resident explains that she was so upset by what the staff member said to her
that she reported the incident to the Social Worker.
,You interview the Social Worker who tells you that while she was not present
when the incident occurred, she did report the allegation made by the resident to
the Director of Nursing (DON).
You interview the DON who confirms that the allegation was reported to her but as
of this date (10 days after the alleged incident), the facility has not completed its
investigation. The DON tells you she has not interviewed the resident or the staff
that was on duty when the alleged incident occurred.
Select the app - ANSWER ✓ ANSWER:
F225- The facility failed to investigate the allegation of abuse that had been
reported. The deficiency should be written at F225.
Actions on Complaints of Resident Abuse & Neglect
Complaint Procedures - ANSWER ✓ Social Security Act:
- Section 1819(g)(1)(c)
- Section 1919(g)(1)(c)
- CFR 488.335
A State is required to describe its procedures for processing complaints in its State
plan.
These complaint procedures complement the existing procedures in:
- Section 3282: State Agency Complaint Management
- Appendix P: Survey Protocol of the State Operations Manual (SOM).
Investigation & resolution of complaints is a critical certification activity. -
ANSWER ✓ An allegation is an assertion of improper care or treatment by a
Skilled Nursing Facility (SNF), Nursing Facility (NF), or SNF/NF facility that
could result in the citation of a Federal deficiency.
SOM, Chapter 7: Survey & Enforcement Process of SNFs & NFs, Section 7000
, NEGLECT - ANSWER ✓ Neglect is defined as the failure to provide goods &
services necessary to avoid physical harm, mental anguish, or mental illness.
42 CFR §488.301
SOM, Chapter 7: Survey & Enforcement Process of SNFs & NFs, Section 7000
ABUSE - ANSWER ✓ Abuse is defined as the willful infliction of injury,
unreasonable confinement, intimidation, or punishment with resulting physical
harm, pain, or mental anguish.
42 CFR §488.301
SOM, Chapter 7: Survey & Enforcement Process of SNFs & NFs, Section 7000
MISAPPROPRIATION of RESIDENT PROPERTY - ANSWER ✓
Misappropriation of resident property is defined as the deliberate misplacement,
exploitation, or wrongful, temporary or permanent use of a resident's belongings or
money without the resident's consent.
42 CFR §488.301
QUIZ QUESTION:
Which term is defined as: "The willful infliction of injury, unreasonable
confinement, intimidation, or punishment with resulting physical harm, pain, or
mental anguish"? - ANSWER ✓ ANSWER:
ABUSE
Written Procedures - ANSWER ✓ The State must have written procedures for the
timely review and investigation of allegations of neglect, abuse, and
misappropriation of resident property [§488.335 (a)(3)].
Additional Procedures - ANSWER ✓ The procedures specified in
- SOM: Section 7700, Investigation of Complaints of Violations & Monitoring of
Compliance &
- SOM, Appendix P:
