WGU D356 - HR TECHNOLOGY (PRE-ASSESSMENT) EXAM QUESTIONS ANSWERED CORRECTLY
LATEST 2026
An organization purchased a new human resource information system (HRIS) with business
intelligence (BI) capabilities. The organization's president asks the human resources (HR) manager
about current workforce demographics and future hiring needs. In response, the HR manager
provides reports from the new system.
Which pair of system functions is used for this request? - Answers Extract and analyze
A human resources (HR) director is developing a business case for purchasing a human resource
information system (HRIS). The HRIS must include support for all HR functions.
Which system provides this full support capability? - Answers Employment data system
To align a company with best practices in human resources, a human resources manager (HRM) is
preparing a request to purchase the company's first human resource information system (HRIS).
Which justification will the HRM give for the company needing an HRIS? - Answers Enable strategic
decision-making by leaders
When was it common for trade unions to win elections that resulted in labor bargaining? - Answers
Post-World War II era (1945-1960)
An organization is conducting a needs assessment to ensure it is staffed to fill functional roles. The
organization frequently requires assistance from an employee highly skilled in human resource
information system (HRIS) query tools for reporting and advising.
Which position fulfills this requirement? - Answers Analyst
A human resources (HR) department recently implemented a human resource information system
(HRIS) with employee self-service (ESS). Employees work in multiple countries, so the HRIS is provided
through cloud computing.
What is this company using for its cloud computing? - Answers Software as a service (Saas)
What is a strategic organizational reason for reengineering processes when implementing a new
human resource information system (HRIS)? - Answers To enhance business performance
A company is conducting a needs analysis for a new human resource information system (HRIS). The
human resources (HR) manager observes that operations teams are reporting that too many
complicated manual steps are needed for HR processes, reducing their productivity and efficiency.
What is a direct outcome of the new system? - Answers Adopted predefined workflows for
standardization
Why is a focus group used during the needs analysis phase of the systems development life cycle
(SDLC)? - Answers To interview a small group of a larger population
After reviewing the composition of a cross-functional stakeholder team, a project manager suggests
that an analyst add members from the stakeholder team to the HRIS project team.
Which stage of the needs analysis is this analyst's team conducting? - Answers Planning
While in the observation stage, an analyst spends a lot of time partnering with multiple department
heads (i.e., managers) to research and learn how each department functions. This results in a
collection of a large amount of information.
What should the analyst do with the data in this stage of the process? - Answers Discover trending
data
An organization is in the request-for-proposal (RFP) process for a human resource information system
(HRIS). The human resource manager (HRM) is meeting with stakeholders to determine whether
vendors will feasibly be able to integrate with the needs of the organization. The organization wants
to ensure that employee records of transactional activities and documentation are in compliance.
Which feasibility assessment identifies this compliance concern? - Answers Legal
, What is a key difference between using a dataflow diagram (DFD) and a narrative description for a
human resource information system (HRIS)? - Answers A pictorial can ben easier to understand than
a written description.
A business analyst is developing a data flow diagram (DFD) to document the human resource
information system (HRIS) function of administering job requisitions.
Which symbol should the business analyst use to represent entering job information of a position to
be filled? - Answers Process
An organization is planning to replace its human resource information system (HRIS). A team created
diagrams for the business activities to be used within the new HRIS. During a feedback meeting with
department managers, the human resources (HR) director asks the managers to ensure that the
activity is accurately described.
Which step in the diagramming workflow is being discussed? - Answers Process
An organization requires that all new system proposal requests include how the system will improve
processes, increase efficiency, and provide a return on investment (ROI). The human resources (HR)
director is preparing a request for a new human resource information system (HRIS).
Which strategy will support the needed focus? - Answers Benefit-cost analysis
Which perspectives of a human resource information system (HRIS) represent the system life cycle? -
Answers Data and process
Which type of requirements should be the focus of the request for proposal (RFP)? - Answers
Business
What is the main difference between the cost structure of cloud software and locally installed
software? - Answers Cloud software is one cost for the organization, while locally installed software is
per user license.
A customer service manager (CSM) approaches a human resources (HR) manager with a new
challenge that was not identified during the needs analysis stage of the project. The CSM informs the
HR manager of a new productivity metric that their team is tracking. The metric must be later
integrated into the performance reviews.
Which system feasibility should the HR manager check to ensure that the new HRIS will be able to
manage this requirement? - Answers Operational
A human resources (HR) manager, with only three years of experience, is newly hired. One of the
manager's tasks is to purchase a new human resource information system (HRIS). The manager
submits requests for proposals (RFPs) from different vendors. The RFP has two parts: company
information and vendor information.
Which high-level information should this HR manager provide to the vendors? - Answers Organization
goals and requirements
Which guideline leads to a successful human resource information system (HRIS) benefit-cost analysis
(BCA)? - Answers Estimate the benefits first
An organization is in the first stage of conducting a request for proposal (RFP) for a new human
resource information system (HRIS). The human resources (HR) director receives feedback from the
operations managers that there is a gap between the current HRIS system functionality and what the
managers need.
Which part of the change management process is the organization in? - Answers Gap analysis
A change leader builds a team with the right mix of skills, job levels, qualifications, power, and
influence to provide leadership to the change efforts and to influence stakeholders.
Which stage of Kotter's change model is the change leader implementing? - Answers Creating guiding
coalition
Which stage of Kotter's change model corresponds to Lewin's stage of unfreezing? - Answers
Establish a sense of urgency
What is one of the main reasons implementation efforts of a human resource information system
(HRIS) fail? - Answers Lack of leadership support for the project
LATEST 2026
An organization purchased a new human resource information system (HRIS) with business
intelligence (BI) capabilities. The organization's president asks the human resources (HR) manager
about current workforce demographics and future hiring needs. In response, the HR manager
provides reports from the new system.
Which pair of system functions is used for this request? - Answers Extract and analyze
A human resources (HR) director is developing a business case for purchasing a human resource
information system (HRIS). The HRIS must include support for all HR functions.
Which system provides this full support capability? - Answers Employment data system
To align a company with best practices in human resources, a human resources manager (HRM) is
preparing a request to purchase the company's first human resource information system (HRIS).
Which justification will the HRM give for the company needing an HRIS? - Answers Enable strategic
decision-making by leaders
When was it common for trade unions to win elections that resulted in labor bargaining? - Answers
Post-World War II era (1945-1960)
An organization is conducting a needs assessment to ensure it is staffed to fill functional roles. The
organization frequently requires assistance from an employee highly skilled in human resource
information system (HRIS) query tools for reporting and advising.
Which position fulfills this requirement? - Answers Analyst
A human resources (HR) department recently implemented a human resource information system
(HRIS) with employee self-service (ESS). Employees work in multiple countries, so the HRIS is provided
through cloud computing.
What is this company using for its cloud computing? - Answers Software as a service (Saas)
What is a strategic organizational reason for reengineering processes when implementing a new
human resource information system (HRIS)? - Answers To enhance business performance
A company is conducting a needs analysis for a new human resource information system (HRIS). The
human resources (HR) manager observes that operations teams are reporting that too many
complicated manual steps are needed for HR processes, reducing their productivity and efficiency.
What is a direct outcome of the new system? - Answers Adopted predefined workflows for
standardization
Why is a focus group used during the needs analysis phase of the systems development life cycle
(SDLC)? - Answers To interview a small group of a larger population
After reviewing the composition of a cross-functional stakeholder team, a project manager suggests
that an analyst add members from the stakeholder team to the HRIS project team.
Which stage of the needs analysis is this analyst's team conducting? - Answers Planning
While in the observation stage, an analyst spends a lot of time partnering with multiple department
heads (i.e., managers) to research and learn how each department functions. This results in a
collection of a large amount of information.
What should the analyst do with the data in this stage of the process? - Answers Discover trending
data
An organization is in the request-for-proposal (RFP) process for a human resource information system
(HRIS). The human resource manager (HRM) is meeting with stakeholders to determine whether
vendors will feasibly be able to integrate with the needs of the organization. The organization wants
to ensure that employee records of transactional activities and documentation are in compliance.
Which feasibility assessment identifies this compliance concern? - Answers Legal
, What is a key difference between using a dataflow diagram (DFD) and a narrative description for a
human resource information system (HRIS)? - Answers A pictorial can ben easier to understand than
a written description.
A business analyst is developing a data flow diagram (DFD) to document the human resource
information system (HRIS) function of administering job requisitions.
Which symbol should the business analyst use to represent entering job information of a position to
be filled? - Answers Process
An organization is planning to replace its human resource information system (HRIS). A team created
diagrams for the business activities to be used within the new HRIS. During a feedback meeting with
department managers, the human resources (HR) director asks the managers to ensure that the
activity is accurately described.
Which step in the diagramming workflow is being discussed? - Answers Process
An organization requires that all new system proposal requests include how the system will improve
processes, increase efficiency, and provide a return on investment (ROI). The human resources (HR)
director is preparing a request for a new human resource information system (HRIS).
Which strategy will support the needed focus? - Answers Benefit-cost analysis
Which perspectives of a human resource information system (HRIS) represent the system life cycle? -
Answers Data and process
Which type of requirements should be the focus of the request for proposal (RFP)? - Answers
Business
What is the main difference between the cost structure of cloud software and locally installed
software? - Answers Cloud software is one cost for the organization, while locally installed software is
per user license.
A customer service manager (CSM) approaches a human resources (HR) manager with a new
challenge that was not identified during the needs analysis stage of the project. The CSM informs the
HR manager of a new productivity metric that their team is tracking. The metric must be later
integrated into the performance reviews.
Which system feasibility should the HR manager check to ensure that the new HRIS will be able to
manage this requirement? - Answers Operational
A human resources (HR) manager, with only three years of experience, is newly hired. One of the
manager's tasks is to purchase a new human resource information system (HRIS). The manager
submits requests for proposals (RFPs) from different vendors. The RFP has two parts: company
information and vendor information.
Which high-level information should this HR manager provide to the vendors? - Answers Organization
goals and requirements
Which guideline leads to a successful human resource information system (HRIS) benefit-cost analysis
(BCA)? - Answers Estimate the benefits first
An organization is in the first stage of conducting a request for proposal (RFP) for a new human
resource information system (HRIS). The human resources (HR) director receives feedback from the
operations managers that there is a gap between the current HRIS system functionality and what the
managers need.
Which part of the change management process is the organization in? - Answers Gap analysis
A change leader builds a team with the right mix of skills, job levels, qualifications, power, and
influence to provide leadership to the change efforts and to influence stakeholders.
Which stage of Kotter's change model is the change leader implementing? - Answers Creating guiding
coalition
Which stage of Kotter's change model corresponds to Lewin's stage of unfreezing? - Answers
Establish a sense of urgency
What is one of the main reasons implementation efforts of a human resource information system
(HRIS) fail? - Answers Lack of leadership support for the project
