EPIC TRAINING QUESTIONS AND
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT RATED A+
||UPDATED 2026
What does the Red Stop Sign icon signify in a data field? Answer: ✔️✔️ This
indicates a system-required field that must be completed before you can move
forward.
What is the meaning of the Yellow Yield Sign icon? Answer: ✔️✔️ This
represents a system-recommended field, which may also be a specific
requirement for your local organization or department (e.g., "Rachel Required").
True or False: You are required to manually enter your department every
single time you log into the Epic system. Answer: ✔️✔️ False (or "will not"). The
system generally remembers your default department or allows you to select from
a recent list.
What does the acronym RTE stand for in the context of insurance
verification? Answer: ✔️✔️ It stands for Real-Time Eligibility.
When you are adding a generic insurance plan to a patient's record, what
specific piece of information is mandatory? Answer: ✔️✔️ The Claims Billing
Address must be included.
What is the meaning of the abbreviation MRN? Answer: ✔️✔️ It stands for
Medical Record Number.
, In the context of insurance and billing, what does the abbreviation FO
represent? Answer: ✔️✔️ It refers to the Filing Order.
How does Epic define "Sequential Appointments"? Answer: ✔️✔️ These are
two or more separate appointments that are booked together during a single
scheduling workflow.
What is the definition of a "Recurring Appointment"? Answer: ✔️✔️ This is an
appointment that is set to repeat on a consistent, regular basis
Schedule orders work queue -ANSWER ✔️✔️orders that need to be scheduled
Referral work queue -ANSWER ✔️✔️referrals / appointments that aren't authorized
Patient work queue -ANSWER ✔️✔️patients with incomplete registrations
HOD -ANSWER ✔️✔️Hospital Outpatient Department
Blue folders -ANSWER ✔️✔️patient level information
green slot (schedule) -ANSWER ✔️✔️available
yellow slot (schedule) -ANSWER ✔️✔️overbook available
blue slot (schedule) -ANSWER ✔️✔️scheduled, regular appointment available
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT RATED A+
||UPDATED 2026
What does the Red Stop Sign icon signify in a data field? Answer: ✔️✔️ This
indicates a system-required field that must be completed before you can move
forward.
What is the meaning of the Yellow Yield Sign icon? Answer: ✔️✔️ This
represents a system-recommended field, which may also be a specific
requirement for your local organization or department (e.g., "Rachel Required").
True or False: You are required to manually enter your department every
single time you log into the Epic system. Answer: ✔️✔️ False (or "will not"). The
system generally remembers your default department or allows you to select from
a recent list.
What does the acronym RTE stand for in the context of insurance
verification? Answer: ✔️✔️ It stands for Real-Time Eligibility.
When you are adding a generic insurance plan to a patient's record, what
specific piece of information is mandatory? Answer: ✔️✔️ The Claims Billing
Address must be included.
What is the meaning of the abbreviation MRN? Answer: ✔️✔️ It stands for
Medical Record Number.
, In the context of insurance and billing, what does the abbreviation FO
represent? Answer: ✔️✔️ It refers to the Filing Order.
How does Epic define "Sequential Appointments"? Answer: ✔️✔️ These are
two or more separate appointments that are booked together during a single
scheduling workflow.
What is the definition of a "Recurring Appointment"? Answer: ✔️✔️ This is an
appointment that is set to repeat on a consistent, regular basis
Schedule orders work queue -ANSWER ✔️✔️orders that need to be scheduled
Referral work queue -ANSWER ✔️✔️referrals / appointments that aren't authorized
Patient work queue -ANSWER ✔️✔️patients with incomplete registrations
HOD -ANSWER ✔️✔️Hospital Outpatient Department
Blue folders -ANSWER ✔️✔️patient level information
green slot (schedule) -ANSWER ✔️✔️available
yellow slot (schedule) -ANSWER ✔️✔️overbook available
blue slot (schedule) -ANSWER ✔️✔️scheduled, regular appointment available
