1|Page
WGU C218 MBA IT Management Capstone 2026-2027 BANK
QUESTIONS WITH DETAILED VERIFIED ANSWERS EXAM
QUESTIONS WILL COME FROM HERE (100% CORRECT
ANSWERS A+ GRADED
1. In the context of IT governance, what is the primary objective of
aligning IT strategy with business strategy?
A) To ensure the IT department has the latest technology
B) To guarantee that IT investments support the organization's strategic
goals and deliver business value
C) To minimize the cost of the IT department's operations
D) To standardize all software applications across the enterprise
Answer: B
Explanation: The fundamental purpose of IT-business alignment is to
ensure that all information technology activities, projects, and
investments directly contribute to achieving the overarching strategic
goals of the business, thereby creating measurable business value.
2. Which of the following frameworks is most specifically designed for
the governance and management of enterprise IT, focusing on value
delivery, risk management, and resource optimization?
A) ITIL
,2|Page
B) COBIT
C) PMBOK
D) Agile
Answer: B
Explanation: COBIT (Control Objectives for Information and Related
Technologies) is a comprehensive framework for the governance and
management of enterprise IT. It bridges the gap between business risks,
control requirements, and technical issues, making it the premier
framework for this purpose.
3. An IT manager is proposing a cloud migration project. The project has
a Net Present Value (NPV) of $50,000 and an Internal Rate of Return
(IRR) of 15%. The company's cost of capital is 10%. How should the
manager interpret these financial metrics?
A) The project should be rejected because the IRR exceeds the cost of
capital.
B) The project's NPV is positive, and the IRR exceeds the cost of capital,
indicating it is a financially sound investment.
C) The project's viability cannot be determined solely from these two
metrics.
D) The project should be accepted, but only if the payback period is less
than one year.
Answer: B
Explanation: The Net Present Value (NPV) rule states that projects with
a positive NPV should be accepted. The Internal Rate of Return (IRR)
rule states that projects with an IRR greater than the cost of capital
,3|Page
should be accepted. Both conditions are met, making it a favorable
investment from a financial perspective.
4. Which phase of the System Development Life Cycle (SDLC) involves
converting the logical specifications from the design phase into a
functioning system by writing code and constructing databases?
A) Planning
B) Analysis
C) Implementation
D) Maintenance
Answer: C
Explanation: The implementation (or development) phase is where the
technical design is translated into the actual software, hardware and
database systems. This includes coding, testing, and installation.
5. A company wants to implement a new system but lacks the in-house
expertise. They issue a Request for Proposal (RFP) to several vendors.
Which evaluation criterion is the most critical for ensuring the long-
term success of the system?
A) The vendor's stock price performance over the last five years
B) The vendor's proposed timeline for the initial implementation
C) The vendor's financial stability, technical support capabilities, and
product roadmap alignment with company goals
D) The cost of the proposal relative to the other vendors
Answer: C
, 4|Page
Explanation: While cost and timeline are operational factors, long-term
success depends on the vendor's viability, support structure, and future
product direction to ensure the solution remains relevant, supported,
and capable of evolving with the business.
6. A team is using statistical analysis to identify the root cause of a
recurring defect in a software release. To which phase of the Six Sigma
DMAIC methodology does this activity belong?
A) Define
B) Measure
C) Analyze
D) Control
Answer: C
Explanation: The Analyze phase of DMAIC (Define, Measure, Analyze,
Improve, Control) is specifically focused on identifying the root cause of
defects by using data analysis and statistical tools to test hypotheses
about the problem's source.
7. What is the primary purpose of a business continuity plan (BCP)?
A) To define the long-term technological roadmap for the organization
B) To provide a documented, structured procedure for recovering
business operations after a disruptive event
C) To prevent any data breach or cyberattack from occurring
D) To manage employee performance during a crisis
Answer: B
WGU C218 MBA IT Management Capstone 2026-2027 BANK
QUESTIONS WITH DETAILED VERIFIED ANSWERS EXAM
QUESTIONS WILL COME FROM HERE (100% CORRECT
ANSWERS A+ GRADED
1. In the context of IT governance, what is the primary objective of
aligning IT strategy with business strategy?
A) To ensure the IT department has the latest technology
B) To guarantee that IT investments support the organization's strategic
goals and deliver business value
C) To minimize the cost of the IT department's operations
D) To standardize all software applications across the enterprise
Answer: B
Explanation: The fundamental purpose of IT-business alignment is to
ensure that all information technology activities, projects, and
investments directly contribute to achieving the overarching strategic
goals of the business, thereby creating measurable business value.
2. Which of the following frameworks is most specifically designed for
the governance and management of enterprise IT, focusing on value
delivery, risk management, and resource optimization?
A) ITIL
,2|Page
B) COBIT
C) PMBOK
D) Agile
Answer: B
Explanation: COBIT (Control Objectives for Information and Related
Technologies) is a comprehensive framework for the governance and
management of enterprise IT. It bridges the gap between business risks,
control requirements, and technical issues, making it the premier
framework for this purpose.
3. An IT manager is proposing a cloud migration project. The project has
a Net Present Value (NPV) of $50,000 and an Internal Rate of Return
(IRR) of 15%. The company's cost of capital is 10%. How should the
manager interpret these financial metrics?
A) The project should be rejected because the IRR exceeds the cost of
capital.
B) The project's NPV is positive, and the IRR exceeds the cost of capital,
indicating it is a financially sound investment.
C) The project's viability cannot be determined solely from these two
metrics.
D) The project should be accepted, but only if the payback period is less
than one year.
Answer: B
Explanation: The Net Present Value (NPV) rule states that projects with
a positive NPV should be accepted. The Internal Rate of Return (IRR)
rule states that projects with an IRR greater than the cost of capital
,3|Page
should be accepted. Both conditions are met, making it a favorable
investment from a financial perspective.
4. Which phase of the System Development Life Cycle (SDLC) involves
converting the logical specifications from the design phase into a
functioning system by writing code and constructing databases?
A) Planning
B) Analysis
C) Implementation
D) Maintenance
Answer: C
Explanation: The implementation (or development) phase is where the
technical design is translated into the actual software, hardware and
database systems. This includes coding, testing, and installation.
5. A company wants to implement a new system but lacks the in-house
expertise. They issue a Request for Proposal (RFP) to several vendors.
Which evaluation criterion is the most critical for ensuring the long-
term success of the system?
A) The vendor's stock price performance over the last five years
B) The vendor's proposed timeline for the initial implementation
C) The vendor's financial stability, technical support capabilities, and
product roadmap alignment with company goals
D) The cost of the proposal relative to the other vendors
Answer: C
, 4|Page
Explanation: While cost and timeline are operational factors, long-term
success depends on the vendor's viability, support structure, and future
product direction to ensure the solution remains relevant, supported,
and capable of evolving with the business.
6. A team is using statistical analysis to identify the root cause of a
recurring defect in a software release. To which phase of the Six Sigma
DMAIC methodology does this activity belong?
A) Define
B) Measure
C) Analyze
D) Control
Answer: C
Explanation: The Analyze phase of DMAIC (Define, Measure, Analyze,
Improve, Control) is specifically focused on identifying the root cause of
defects by using data analysis and statistical tools to test hypotheses
about the problem's source.
7. What is the primary purpose of a business continuity plan (BCP)?
A) To define the long-term technological roadmap for the organization
B) To provide a documented, structured procedure for recovering
business operations after a disruptive event
C) To prevent any data breach or cyberattack from occurring
D) To manage employee performance during a crisis
Answer: B
