QUESTIONS AND CORRECT ANSWERS
◉ Which is the Shewhart process for PI
A) plan, check, do, Act
B) plan do check act
C) analyze, formulate, implement, evaluate
D) analyze, formulate, evaluate ,implement.
Answer: B
◉ Which of the do,owing are dimensions of a balanced scorecard
A) financial performance
B) new technology
C) competitor activity
D) board/management team.
Answer: A
◉ The CEO of a 125 bed HCO realizes her hospital is surrounded by
3 similar institutions and determines her institution has no
competitive position. Which strategy should she pursue?
A) target many market segments based on demographics
B) prioritize market segments and heavily promote to key groups
,C) advertise broadly to increase general awareness
D) recruit more physicians to admit to the institution.
Answer: B
◉ If the ADC on a IP surgical unit is 19 and the productive hrs/pt
day is 7.2 and the productivity % calculation is 8.5, how many FTEs
should be budgeted for core staffing?
A) 24
B) 26
C) 30
D) 35.
Answer: A
◉ What in the revenue cycle process is a major impediment to
prompt payment?
A) payment receipt and posting
B) claims submission
C) poor financial counseling
D) claim denial.
Answer: D
◉ When evaluating capital budget performance what is the best
indicator of operating leverage?
,A) debt to capitalization ratio
B) expense ratio
C) average age of plant
D) depreciation.
Answer: B
◉ An analysis of a proposed capital investment typically includes all
of the following except:
A) cost of capital
B) cash flow projections
C) liquidity ratio
D) risk assessment.
Answer: C
◉ Revenue cycle billing management typically includes what broad
activities?
A) billing collections for IP, OP and Surgical Services
B) claims processing, denial management, and claims payment
C) processing accounts payable, denial management, and billing fo
OP services
D) activities before services are rendered, activities that occur
simultaneously with services, activities after services are rendered.
Answer: D
, ◉ Who gives final approval of the medical staff bylaws?
A) the board
B) the medical staff
C) the board's executive committee
D) the MEC.
Answer: A
◉ Which of the following courts has jurisdiction to hear cases
involving such matters as surgery for an incompetent person or the
IVC of mentally ill persons?
A) family court
B) juvenile court
C) appellate court
D) probate court.
Answer: D
◉ To guard against the loss of assets an administrator should do
which of the following
A) encourage off site storage of equipment
B) allow directors to determine the frequency of asset inventories
C) ensure that billing and collections are handled by the same team