Complete Solutions22
Section "A" - ANSWERS-- skill set needed
- comparing traits
- worker --> manager --> leader
- harness creativity of team
- CRM
- research discoveries
- case study presentations
Section A - Skills to learn - ANSWERS-- professional business communications, writing,
presentations
- structural brainstorming (10 step approach)
Steps to being a leader - ANSWERS-Worker --> manager --> leader
Section "B" - ANSWERS-- org design
- sales force design, structure, size
- roles & responsibilities
- recruitment
- interviewing/hiring
- retention
- case study presentations
,Section "B" - Skills to learn - ANSWERS-- goal setting, action planning, developing Grant charts
- roles & responsibilities workshop
Section "C" - ANSWERS-- develop mgmt system
- professional meetings
- sales team development
- problem solving
- performance
- coaching
Section "C" - Skills to learn - ANSWERS-- professional meetings, organizing, conducting,
evaluating
- catalytic coaching, an end to performance reviews
Case study defense - ANSWERS-- encourages critical thinking
- develops problem solving skills
- encourages team discussions
- usually no "right-wrong" solutions
- determine unintended consequences
- emphasis on development, defense, presentation
- develop 360 approach to solving
Great presentation elements - ANSWERS-- content
- design
- delivery
- strong opening that describes situation
, - logical progression
- practice your finish, strong as opening
Presentation tips - ANSWERS-- arrive early to set up
- have plan B
- know your audience
- speak to the entire group "square up"
- avoid note cards
- don't talk to screen
- speak loudly/clearly
- rehearse presentation
- dress for success
- be aware of non-verbal communications
- speak the language of the group
- be yourself
- have fun
- plan your close
Power point tips - ANSWERS-- slides should support, not distract
- simple & uncluttered
- order should flow
- avoid excess animations/sound effects
- talk about slides - don't read
- watch spelling/format
Engage your audience - ANSWERS-- create safe environment