WITH
VERIFIED ANSWERS GRADED A+
ASSURED
SUCCESS
Due to water migration, most drapery and upholstery that are in
contact with moisture will develop _____________ stains/rings over
time. - answer Water
Remember that the water damage restoration is not complete until
all materials are returned to a _____ - ______ condition. - answer Pre-
damage or former state
What are the three categories/colors of water sanitation? - answer
Category 1, 2, and 3
Carpet ___________ is always replaced in Category "2" & "3" losses if
wet. - answer Pads
The absorption process, in all hygroscopic materials, becomes more
dramatic above _______% RH. - answer 60%
IICRC WRT
,As the humidity increases, hygroscopic materials take on more
moisture i.e., water vapor, from the air until they reach
_______________ with the environment. - answer Equilibrium
What are the four classes of water damage? - answer 1, 2, 3, and 4
The Standard of Care for water damage restoration is _______________.
- answer ANSI-S500
What are the two types of secondary damage? - answer Hygroscopic
and Fungal/ Mold
Accurate written _____________ must begin when the first contact is
made with the company. - answer Records
The property owner, insured, or authorized agent, must sign a
_________ _____________ before a restorer begins work. States who is
financially responsible for payment of services. - answer Work
Authorization
A requirement for an insurance ______________ (deposit) should be
clearly explained over the phone before you respond. - answer
Deductible
IICRC WRT
, Restoration companies must provide a ____ hour phone response. -
answer 24 hour
Third party evaluations of water losses may be considered when
there are _________ health issues; high _______ occupants in the
structure; or when mold contamination is present. - answer Public
health issues and High Risk occupants
I.E.P. stands for: ____________ ________________ __________________. -
answer Indoor Enviornmental Profesional
What is a tool, at our disposal, that illustrates what the damage was
like upon arrival on the job site? ____________________ - answer
Camera/photographs
As moisture evaporates from a surface, the temperature of that
surface becomes ____________. - answer Cooler
Dehumidification is the process of reducing the ____________ content
of the air. - answer Moisture
It is important for the technician to understand the relationship
between temperature, airflow and ________________. - answer
Humidity
IICRC WRT