Making Final Exam with Solved
Solutions.
Define, Measure, Analyze, Improve, & Control. - Answer What is the DMAIC Model?
Six Sigma. - Answer What methodology is the DMAIC model used?
To ______ the problem and the ideal in terms of the target to achieve. - Answer What is the
purpose of the Define stage?
To collect relevant data about the process and the problem. - Answer What is the purpose of
the Measure stage?
To _______ the process and identify the cause-effect relationship between inputs and outputs;
Identify the vital few root causes. - Answer What is the purpose of the Analyze stage?
To determine the optimum values for key contributing process inputs. To implement solutions in
order to eliminate the root causes. - Answer What is the purpose of the Improve stage?
To establish standards and controls to sustain improvements in the long run. - Answer What
is the purpose of the Control stage?
True - Answer DMAIC is a systematic, objective and fact-based system of problem solving.
(True or False)
Framing. - Answer Regarding decision traps, which phase of the decision-making process
involves structuring the question and defining what must be decided within decision-making.
Gathering Intelligence. - Answer Regarding decision traps, which phase of the decision-
making process involves seeking both the knowable facts and the reasonable estimates of
'unknowables' needed to make decisions?
Coming to Conclusions. - Answer Regarding decision traps, which phase of the decision-
making process involves building a systematic approach in order for you to examine different
aspects and make better decisions?