MDAST 323 FINAL REVIEW EXAM
QUESTIONS AND ANSWERS
The health belief model - Correct Answers -Which model analyzes what people believe
to be true about themselves and their health?
Depression - Correct Answers -During which stage of grief does the patient grieve the
loss of health and is very sad about the diagnosis?
Perception of the disease
B. Age
C. Emotional state
D. Learning style
E. All of the above Correct - Correct Answers -Which of the following factors affects a
patient's learning?
A patient with hearing loss - Correct Answers -If the medical assistant stands in front of
the patient or within the person's field of vision before beginning to speak, which of the
following patients would benefit most?
A patient with vision loss - Correct Answers -All written material should be in a large font
or large print for which of the following patients?
The material should promote specific pharmaceutical companies. - Correct Answers -
Which of the following is not a guideline to follow when developing or ordering
educational supplies?
Refer to Mr. Ignatio's authorization of access to his personal information before
answering any questions. - Correct Answers -Mr. Ignatio's daughter called today and
wants details about her father's diagnosis. How should the medical assistant manage
this request?
Using language that a sixth- to eighth-grader can understand - Correct Answers -You
are responsible for developing a patient education pamphlet on diabetes mellitus. Which
factor is most important to remember?
, Explain the importance of foot care and then cover questions about his glucometer. -
Correct Answers -Mr. Ignatio tells Taylor, the medical assistant, that he is really worried
about developing foot ulcers because of his diabetic condition. Taylor has only 10
minutes to spend on patient education today, and he planned to review glucometer
techniques. What is the best approach?
Some patients respond to a disturbing diagnosis with anger toward the physician or
medical assistant. - Correct Answers -Which statement is true about Dr. Elisabeth
Kübler-Ross's stages of grief model?
observe the patient for cues that indicate confusion. - Correct Answers -The best
method for communicating with a patient who speaks a different language is to
releasing patient information only to those identified on the patient authorization form. -
Correct Answers -HIPAA restrictions on PHI dictate
False - Correct Answers -A patient who is actively using defense mechanisms can be
helped best by encouraging that the patient participates in a support group.
False - Correct Answers -Depression is not a normal part of the grief process.
False - Correct Answers -When suggesting possible education tools, the medical
assistant should encourage the patient to conduct his or her own research for
informative websites.
Intellectual - Correct Answers -The ability to understand the complexities of the disease
and treatment recommendations carries which of the following impacts?
Denial and isolation - Correct Answers -Which stage of grief is associated with a
patient's refusal to meet with a dietician because he says his diet is fine and there is no
need to change it?
Assessment - Correct Answers -What is the first requirement in developing a teaching
plan that works for a particular individual?
A. Waiting room
B. Exam rooms
C. Front desk
D. All of the above Correct - Correct Answers -Which of the following locations is an
appropriate place for learning?
A.Patient's learning preference
QUESTIONS AND ANSWERS
The health belief model - Correct Answers -Which model analyzes what people believe
to be true about themselves and their health?
Depression - Correct Answers -During which stage of grief does the patient grieve the
loss of health and is very sad about the diagnosis?
Perception of the disease
B. Age
C. Emotional state
D. Learning style
E. All of the above Correct - Correct Answers -Which of the following factors affects a
patient's learning?
A patient with hearing loss - Correct Answers -If the medical assistant stands in front of
the patient or within the person's field of vision before beginning to speak, which of the
following patients would benefit most?
A patient with vision loss - Correct Answers -All written material should be in a large font
or large print for which of the following patients?
The material should promote specific pharmaceutical companies. - Correct Answers -
Which of the following is not a guideline to follow when developing or ordering
educational supplies?
Refer to Mr. Ignatio's authorization of access to his personal information before
answering any questions. - Correct Answers -Mr. Ignatio's daughter called today and
wants details about her father's diagnosis. How should the medical assistant manage
this request?
Using language that a sixth- to eighth-grader can understand - Correct Answers -You
are responsible for developing a patient education pamphlet on diabetes mellitus. Which
factor is most important to remember?
, Explain the importance of foot care and then cover questions about his glucometer. -
Correct Answers -Mr. Ignatio tells Taylor, the medical assistant, that he is really worried
about developing foot ulcers because of his diabetic condition. Taylor has only 10
minutes to spend on patient education today, and he planned to review glucometer
techniques. What is the best approach?
Some patients respond to a disturbing diagnosis with anger toward the physician or
medical assistant. - Correct Answers -Which statement is true about Dr. Elisabeth
Kübler-Ross's stages of grief model?
observe the patient for cues that indicate confusion. - Correct Answers -The best
method for communicating with a patient who speaks a different language is to
releasing patient information only to those identified on the patient authorization form. -
Correct Answers -HIPAA restrictions on PHI dictate
False - Correct Answers -A patient who is actively using defense mechanisms can be
helped best by encouraging that the patient participates in a support group.
False - Correct Answers -Depression is not a normal part of the grief process.
False - Correct Answers -When suggesting possible education tools, the medical
assistant should encourage the patient to conduct his or her own research for
informative websites.
Intellectual - Correct Answers -The ability to understand the complexities of the disease
and treatment recommendations carries which of the following impacts?
Denial and isolation - Correct Answers -Which stage of grief is associated with a
patient's refusal to meet with a dietician because he says his diet is fine and there is no
need to change it?
Assessment - Correct Answers -What is the first requirement in developing a teaching
plan that works for a particular individual?
A. Waiting room
B. Exam rooms
C. Front desk
D. All of the above Correct - Correct Answers -Which of the following locations is an
appropriate place for learning?
A.Patient's learning preference
